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Firefox crashes all the time

Posted

Issue

Firefox is crashing or closing unexpectedly

Description

Hey guys, The firefox is crashing randomly from time to time. The Flash plugin stop working sometimes to. Note: Both the Firefox and Flash are updated. Any help would be really appreciated. Thanks

Crash ID(s)

bp-8350f8c5-24e5-4ac9-8d64-0482b2100729

Troubleshooting information

  Informações básicas sobre o aplicativo
        Nome         Firefox
        Versão         3.6.8
        Pasta do perfil
          Abrir pasta
        Plugins instalados
          about:plugins
        Configuração da compilação
          about:buildconfig
  Extensões
        Nome
        Versão
        Ativo
        ID
        Microsoft .NET Framework Assistant         1.2.1         true         {20a82645-c095-46ed-80e3-08825760534b}
        PC Sync 2 Synchronisation Extension         1.0.0.732         true         bkmrksync@nokia.com
        Chromifox Companion         1.2         true         cfxHelper@Triton
        Web Developer         1.1.8         true          
        Echofon         1.9.6.4         true         twitternotifier@naan.net
        Módulo de Segurança - Banco do Brasil         1.0.11.5         true         {87F8774F-B485-47E2-A755-A40A8A5E886C}
        Java Console         6.0.20         true          
        McAfee SiteAdvisor         3.0         true          
        Skype extension for Firefox         4.2.0.5198         true          
        Default Manager         2.2         true         {3252b9ae-c69a-4eaf-9502-dc9c1f6c009e}
  Preferências modificadas
      Nome
      Valor
        accessibility.typeaheadfind.flashBar         0
        browser.history_expire_days.mirror         180
        browser.places.importBookmarksHTML         false
        browser.places.smartBookmarksVersion         2
        browser.startup.homepage_override.mstone         rv:1.9.2.8
        extensions.lastAppVersion         3.6.8
        general.useragent.extra.microsoftdotnet         ( .NET CLR 3.5.30729)
        network.cookie.prefsMigrated         true
        places.last_vacuum         1279062673
        print.print_printer         HP Deskjet D2300 series
        print.printer_HP_Deskjet_D2300_series.print_bgcolor         false
        print.printer_HP_Deskjet_D2300_series.print_bgimages         false
        print.printer_HP_Deskjet_D2300_series.print_command
        print.printer_HP_Deskjet_D2300_series.print_downloadfonts         false
        print.printer_HP_Deskjet_D2300_series.print_edge_bottom         0
        print.printer_HP_Deskjet_D2300_series.print_edge_left         0
        print.printer_HP_Deskjet_D2300_series.print_edge_right         0
        print.printer_HP_Deskjet_D2300_series.print_edge_top         0
        print.printer_HP_Deskjet_D2300_series.print_evenpages         true
        print.printer_HP_Deskjet_D2300_series.print_footercenter
        print.printer_HP_Deskjet_D2300_series.print_footerleft         &PT
        print.printer_HP_Deskjet_D2300_series.print_footerright         &D
        print.printer_HP_Deskjet_D2300_series.print_headercenter
        print.printer_HP_Deskjet_D2300_series.print_headerleft         &T
        print.printer_HP_Deskjet_D2300_series.print_headerright         &U
        print.printer_HP_Deskjet_D2300_series.print_in_color         true
        print.printer_HP_Deskjet_D2300_series.print_margin_bottom         0.5
        print.printer_HP_Deskjet_D2300_series.print_margin_left         0.5
        print.printer_HP_Deskjet_D2300_series.print_margin_right         0.5
        print.printer_HP_Deskjet_D2300_series.print_margin_top         0.5
        print.printer_HP_Deskjet_D2300_series.print_oddpages         true
        print.printer_HP_Deskjet_D2300_series.print_orientation         0
        print.printer_HP_Deskjet_D2300_series.print_pagedelay         500
        print.printer_HP_Deskjet_D2300_series.print_paper_data         9
        print.printer_HP_Deskjet_D2300_series.print_paper_height         11,00
        print.printer_HP_Deskjet_D2300_series.print_paper_size_type         0
        print.printer_HP_Deskjet_D2300_series.print_paper_size_unit         1
        print.printer_HP_Deskjet_D2300_series.print_paper_width         8,50
        print.printer_HP_Deskjet_D2300_series.print_reversed         false
        print.printer_HP_Deskjet_D2300_series.print_scaling         1,00
        print.printer_HP_Deskjet_D2300_series.print_shrink_to_fit         true
        print.printer_HP_Deskjet_D2300_series.print_to_file         false
        print.printer_HP_Deskjet_D2300_series.print_unwriteable_margin_bottom         0
        print.printer_HP_Deskjet_D2300_series.print_unwriteable_margin_left         0
        print.printer_HP_Deskjet_D2300_series.print_unwriteable_margin_right         0
        print.printer_HP_Deskjet_D2300_series.print_unwriteable_margin_top         0
        privacy.cpd.downloads         false
        privacy.cpd.formdata         false
        privacy.cpd.history         false
        privacy.sanitize.migrateFx3Prefs         true
        privacy.sanitize.timeSpan         4
        security.enable_java         true
        security.warn_viewing_mixed         false

Firefox version

3.6.8

Operating system

Windows Vista

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.0; pt-BR; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 ( .NET CLR 3.5.30729)

Plugins installed

  • -Version 1.3.1.0
  • Google Talk Plugin Video Accelerator version:0.1.43.2
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
  • Winamp Application Detector
  • Default Plug-in
  • Google Update
  • Shockwave Flash 10.1 r53
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • iTunes Detector Plug-in
  • GEPlugin
  • Picasa plugin
  • 4.0.50524.0
  • Office Live Update v1.5
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Nexon Game Controller 1.0.0.1
  • 6.0.12.69
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Unity Player 2.5.0f5
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Additional System Details

Installed Plug-ins

  • -Version 1.3.1.0
  • Google Talk Plugin Video Accelerator version:0.1.43.2
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
  • Winamp Application Detector
  • Default Plug-in
  • Google Update
  • Shockwave Flash 10.1 r53
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • iTunes Detector Plug-in
  • GEPlugin
  • Picasa plugin
  • 4.0.50524.0
  • Office Live Update v1.5
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Nexon Game Controller 1.0.0.1
  • 6.0.12.69
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Unity Player 2.5.0f5
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; pt-BR; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 ( .NET CLR 3.5.30729)

More Information

chickenla 0 solutions 1 answers

Helpful Reply

Nexon Game Controller seems to be extremely buggy on firefox. Try disabling it in your plugins and use another browser to log into nexon games.

LucasJoe 0 solutions 1 answers

Thank you! Sorry for the delay.. i was really without time! I did what you suggested and the problem seems solved.. Again thank you!

Hellmann 0 solutions 1 answers

Helpful Reply

Sei que não posso exigir nada de software livre, mas penso estar contribuindo para a disseminação, se informar que um usuário comum: 1) nao tem proximidade com linhas de programaçãoou seja lá o que for desse estilo, 2) não tem necessariamente domínio da língua inglesa se ele adotou um programa no Brasil cuja lingua oficial é o Portugues do Brasil. 3) desculpem a falta de cultura, mas essa é uma realidade que afasta os usuários brasileiros de programas como o Firefox que é o meu caso. 4) finalmente, meu problema é com a SEGURANÇA DO BANCO DO BRASIL que tranca quando eu uso o FIREFOX. 5) em tempo: não consegui usar os outros meios de comunicação e se não fosse uma idiotisse pedir, gostaria se recebesse essas informações no e-mail otimo@cpovo.net não por comodidade, mas por dificuldade em usar os mecanismos de foruns, blogs etc... 6) MUITO OBRIGADO A QUEM PUDER AJUDAR. Hellmann