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Firefox EXITS ABRUPTLY WITH NO MESSAGE WHATSOEVER when opening the site www.bivak.com.br

Posted

Firefox just exits abruptly without warning or messages of any kind whenever I try to open the website http://www.bivak.com.br

This happened

Every time Firefox opened

== Since Firefox was upgraded to 3.6.8

Firefox just exits abruptly without warning or messages of any kind whenever I try to open the website http://www.bivak.com.br == This happened == Every time Firefox opened == Since Firefox was upgraded to 3.6.8

Additional System Details

Installed Plug-ins

  • -NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
  • Default Plug-in
  • Shockwave Flash 10.1 r53
  • GEPlugin
  • Google Update
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.7) Gecko/20100713 Firefox/3.6.7

More Information

There's no troubleshooting information. Like I've said, it just shuts itself down with no warning.

Shawn
  • Moderator
42 solutions 549 answers

Can you provide me with your Crash ID? This can help me find the cause of your crash.

Inside Firefox -https://support.mozilla.com/en-US/kb/Firefox+crashes?bl=n&s=firefox%2520crashes#Getting_help_with_your_crash

Outside Firefox -https://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it#Getting_your_crash_report

Crash troubleshooting

Add-ons

One of your add-ons might be the culprit. Try running Firefox in Troubleshoot Firefox issues using Safe Mode with all add-ons disabled. If that solves the problem, see Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and possibly Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

Are your plugins updated? Check this by going to http://www.mozilla.com/en-US/plugincheck/

Are you using the newest version of Firefox?

It is important you use the latest version of Firefox because it includes stability and security updates. The latest version of Firefox can always be downloaded from http://www.getfirefox.com. You can check if you are using the latest version of Firefox by going to Help | About Mozilla Firefox. If you are not, see Update Firefox to the latest release

Malware

Different types of Malware can cause Firefox to crash. For more information, please see Troubleshoot Firefox issues caused by malware

Can you provide me with your Crash ID? This can help me find the cause of your crash. Inside Firefox -https://support.mozilla.com/en-US/kb/Firefox+crashes?bl=n&s=firefox%2520crashes#Getting_help_with_your_crash Outside Firefox -https://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it#Getting_your_crash_report '''Crash troubleshooting''' <u>Add-ons</u> One of your add-ons might be the culprit. Try running Firefox in [[Safe Mode]] with all add-ons disabled. If that solves the problem, see [[Troubleshooting extensions and themes]] and possibly [[Troubleshooting plugins]] <u>Are your plugins updated?</u> Check this by going to http://www.mozilla.com/en-US/plugincheck/ <u>Are you using the newest version of Firefox?</u> It is important you use the latest version of Firefox because it includes stability and security updates. The latest version of Firefox can always be downloaded from http://www.getfirefox.com. You can check if you are using the latest version of Firefox by going to Help | About Mozilla Firefox. If you are not, see [[Updating Firefox]] <u>Malware</u> Different types of Malware can cause Firefox to crash. For more information, please see [[Is my Firefox problem a result of malware]]

Question owner

Actually I've just found out that my Firefox version was 3.6.7, it wasn't even able to upgrade itself to 3.6.8 - had to do it manually, but after I installed 3.6.8 everything seems to be back to normal, or so I hope. Weird behavior for a production version though.

Actually I've just found out that my Firefox version was 3.6.7, it wasn't even able to upgrade itself to 3.6.8 - had to do it manually, but after I installed 3.6.8 everything seems to be back to normal, or so I hope. Weird behavior for a production version though.