Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox stops working suddenly

  • 1 reply
  • 33 have this problem
  • 41 views
  • Last reply by mick280

more options

Firefox stops working suddenly or hangs and when it's closed it cannot be re-opened it gives a message "Firefox is already running close it first or try restarting your computer". Their is no solution to it except resarting computer. I've updated it but the problem conists. Firefox is running in the background I've checked it from Windows Task Manager.

Crash ID(s)

bp-ceb49cd0-0805-4221-9439-3896a2100621

All Replies (1)

more options

I get this periodically (every 6 weeks or so?) on my Win7 Starter, Acer Aspire netbook. Only way to fix it appears to be reinstalling Firefox. I keep my version up-to-date so this seems to cross versions. I have had this netbook since about 11/09, so the problem goes back to at least whatever version was out then.