there is a new update available. the screen says something about a license not being found. how do I accept that?
there is a new update for FireFox, but after wanting to download, there is a message that it can't find the license. I thought I accepted that with the download. now what?
Just once or twice
Additional System Details
- -Default Plug-in
- Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
- Shockwave Flash 10.1 r53
- Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
- Google Update
- Java Plug-in 1.6.0_13 for Netscape Navigator (DLL Helper)
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:126.96.36.199) Gecko/20100401 Firefox/3.6.3 ( .NET CLR 3.5.30729)
Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop. Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue. ..... See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall