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Just updated to firefox 3.6.8 and now my laptop's hard drive failed after subsequent firefox crashes.

Posted

I just updated to firefox 3.6.8 this morning after getting prompted to update as I started firefox. The firefox update successfully installed page said that I should update to the latest adobe flashplayer, so I did that as well, although that installation failed for whatever reason. I figured that I would update it later. I started watching live streaming videos on a website, and it was working for awhile, but firefox started to not respond. I tried opening up task manager, but even that started to lag and took minutes to open. The problem seemed resolved for awhile, but firefox started to not respond off and on, task manager stopped responding completely, explorer crashed, and my computer blue screened. It wouldn't even get off the blue screen after minutes of waiting, so I shut my laptop down manually. I'm positive that this couldn't have been a virus, since I only visited my usual websites, and I have both adblock plus and noscript installed. As for my laptop now, it won't boot to windows vista. I tried the hard drive test and failed. Now my laptop isn't even able to turn off no matter how long I hold down the power button. It's not an old laptop, so I doubt that it was just time for it to die.

I have always been a fan of firefox, but this is just horrible. I don't know if it was firefox's fault but it sure seems like it...

I'm currently on my older laptop, since my other one is obviously dead now. My broken one had vista installed and again, firefox 3.6.8 version.

I just updated to firefox 3.6.8 this morning after getting prompted to update as I started firefox. The firefox update successfully installed page said that I should update to the latest adobe flashplayer, so I did that as well, although that installation failed for whatever reason. I figured that I would update it later. I started watching live streaming videos on a website, and it was working for awhile, but firefox started to not respond. I tried opening up task manager, but even that started to lag and took minutes to open. The problem seemed resolved for awhile, but firefox started to not respond off and on, task manager stopped responding completely, explorer crashed, and my computer blue screened. It wouldn't even get off the blue screen after minutes of waiting, so I shut my laptop down manually. I'm positive that this couldn't have been a virus, since I only visited my usual websites, and I have both adblock plus and noscript installed. As for my laptop now, it won't boot to windows vista. I tried the hard drive test and failed. Now my laptop isn't even able to turn off no matter how long I hold down the power button. It's not an old laptop, so I doubt that it was just time for it to die. I have always been a fan of firefox, but this is just horrible. I don't know if it was firefox's fault but it sure seems like it... I'm currently on my older laptop, since my other one is obviously dead now. My broken one had vista installed and again, firefox 3.6.8 version.

Additional System Details

Installed Plug-ins

  • -Default Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Java(TM) Platform SE binary
  • 1.7.0069.2
  • JoostPlugin
  • npdivxplayerplugin
  • DivX® Web Player
  • Macromedia Shockwave for Director Netscape plug-in, version 10.1
  • npunagi2
  • Shockwave Flash 10.0 r12
  • DivX® Content Upload Plugin
  • 3.0.50106.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • RealJukebox Netscape Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 6.0.12.1465
  • Rhapsody Player Engine Plugin
  • NPVeohVersion plugin
  • Yahoo! activeX Plug-in Bridge
  • Java Plug-in 1.6.0_11 for Netscape Navigator (DLL Helper)
  • Adobe Acrobat Plug-In Version 7.00 for Netscape
  • Npdsplay dll
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 GTB7.0 (.NET CLR 3.5.30729)

More Information

No script, adblock plus

Question owner

hey guys! many of us noticed that 3.6.8 has some issues, so just wait until they release the firefox 4. it still at its beta version.

hey guys! many of us noticed that 3.6.8 has some issues, so just wait until they release the firefox 4. it still at its beta version.

Question owner

About the time I upgraded to FF 3.6.8 on my 64 bit laptop I started getting the "Firefox not responding" and it wouldn't close, and within a minute or two the entire computer would freeze up. After rebooting Windows Vista in the Safe Mode with networking FF 3.6.8 and some other things worked perfectly.

Through a process of elimination of Startups and Services using msconfig, I got FF 3.6.8 working in the normal Windows Vista mode. I soon realized that I had installed The Weather Channel Desktop temperature, etc. bug about the same time as upgrading to FF 3.6.8 and that is why restore points didn't work. Even though The Weather Channel install info says it supports 64 bit Windows Vista "Professional", my system has "Premium" installed. Evidently this created some sort of delayed conflict. Bottom line - once I uninstalled that Weather Channel Desktop program, FF 3.6.8 is working.

About the time I upgraded to FF 3.6.8 on my 64 bit laptop I started getting the "Firefox not responding" and it wouldn't close, and within a minute or two the entire computer would freeze up. After rebooting Windows Vista in the Safe Mode with networking FF 3.6.8 and some other things worked perfectly. Through a process of elimination of Startups and Services using msconfig, I got FF 3.6.8 working in the normal Windows Vista mode. I soon realized that I had installed The Weather Channel Desktop temperature, etc. bug about the same time as upgrading to FF 3.6.8 and that is why restore points didn't work. Even though The Weather Channel install info says it supports 64 bit Windows Vista "Professional", my system has "Premium" installed. Evidently this created some sort of delayed conflict. Bottom line - once I uninstalled that Weather Channel Desktop program, FF 3.6.8 is working.
MidiMagic 0 solutions 8 answers

It may not be crashing.

My complaint is that Firefox stops accepting any kind of input until the page finishes loading. I can't use the X or click on anything until the page finishes loading and any animation finishes one cycle of its program. But if you wait for the page to finish its loading and antics (can take several minutes), FF then restores control to you.

I am thinking that an already failing hard disk (or one with a damaged file structure) caused the original poster's problem.

It may not be crashing. My complaint is that Firefox stops accepting any kind of input until the page finishes loading. I can't use the X or click on anything until the page finishes loading and any animation finishes one cycle of its program. But if you wait for the page to finish its loading and antics (can take several minutes), FF then restores control to you. I am thinking that an already failing hard disk (or one with a damaged file structure) caused the original poster's problem.