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After updating to ver 3.6.8, Ancestry.com appears different - what's wrong?

Posted

For years, the presentation by Ancestry.com has been static, but after the ver 3.6.8 update, the presentation is changed (larger - harder to use). When I check the same website using IE8, it looks just like it always looked. I "cleared my cache" per Firefox FAQ - but nothing changed. For years I have preferred Firefox, but I am going to switch back to IE8 to overcome the presentation problem.

URL of affected sites

http://www.ancestry.com

For years, the presentation by Ancestry.com has been static, but after the ver 3.6.8 update, the presentation is changed (larger - harder to use). When I check the same website using IE8, it looks just like it always looked. I "cleared my cache" per Firefox FAQ - but nothing changed. For years I have preferred Firefox, but I am going to switch back to IE8 to overcome the presentation problem. == URL of affected sites == http://www.ancestry.com

Additional System Details

Installed Plug-ins

  • -npmnqmp 989898989877
  • Yahoo! activeX Plug-in Bridge
  • Office Plugin for Netscape Navigator
  • np-mswmp
  • Adobe PDF Plug-In For Firefox and Netscape
  • Image Control Plugin for viewing images on Ancestry.com. Version 1.0.0.1
  • 1.9.0009.1
  • Java(TM) Platform SE binary
  • DjVu Plug-In(external version 6.1.4.2013)
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Coupons, Inc. Coupon Printer DLL
  • Coupons, Inc. Coupon Printer Plugin
  • Default Plug-in
  • Google Update
  • Shockwave Flash 10.1 r53
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • iTunes Detector Plug-in
  • GEPlugin
  • 4.0.50524.0
  • Office Live Update v1.4
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Updater pluginhttp://pack.google.com/
  • 6.0.12.1483
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • MetaStream 3 Plugin r4
  • Java Plug-in 1.6.0_13 for Netscape Navigator (DLL Helper)

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8

More Information

Application Basics
Name
Firefox
Version
3.6.8
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Flashblock
1.5.11.2
true
{3d7eb24f-2740-49df-8937-200b1cc08f8a}
Java Console
6.0.03
true
Java Console
6.0.12
true
Java Console
6.0.13
true
Java Quick Starter
1.0
true
jqs@sun.com
Microsoft .NET Framework Assistant
1.1
false
{20a82645-c095-46ed-80e3-08825760534b}
Move Media Player
7
true
moveplayer@movenetworks.com
Modified Preferences
Name
Value
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0
browser.history_expire_days
20
browser.history_expire_days.mirror
20
browser.history_expire_days_min
21
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage
http://my.yahoo.com/
browser.startup.homepage_override.mstone
rv:1.9.2.8
browser.tabs.warnOnClose
false
extensions.lastAppVersion
3.6.8
keyword.URL
http://us.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_us&p=
network.cookie.prefsMigrated
true
places.last_vacuum
1279936430
print.print_printer
Adobe PDF
print.printer_Adobe_PDF.print_bgcolor
false
print.printer_Adobe_PDF.print_bgimages
false
print.printer_Adobe_PDF.print_command
print.printer_Adobe_PDF.print_downloadfonts
true
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0
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0
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print.printer_Adobe_PDF.print_footercenter
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&PT
print.printer_Adobe_PDF.print_footerright
&D
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print.printer_Adobe_PDF.print_headerleft
&T
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&U
print.printer_Adobe_PDF.print_in_color
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0.5
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print.printer_Adobe_PDF.print_margin_top
0.5
print.printer_Adobe_PDF.print_oddpages
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print.printer_Adobe_PDF.print_orientation
0
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500
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1
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3276850
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0
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0
print.printer_Adobe_PDF.print_paper_width
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print.printer_Adobe_PDF.print_reversed
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print.printer_Adobe_PDF.print_scaling
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0
print.printer_GreenPrint.print_bgcolor
false
print.printer_GreenPrint.print_bgimages
false
print.printer_GreenPrint.print_command
print.printer_GreenPrint.print_downloadfonts
true
print.printer_GreenPrint.print_evenpages
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print.printer_GreenPrint.print_footercenter
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&PT
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&D
print.printer_GreenPrint.print_headercenter
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&T
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print.printer_GreenPrint.print_pagedelay
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print.printer_GreenPrint.print_paper_data
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3276850
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0
print.printer_GreenPrint.print_paper_size_unit
0
print.printer_GreenPrint.print_paper_width
8.50
print.printer_GreenPrint.print_reversed
false
print.printer_GreenPrint.print_scaling
1.00
print.printer_GreenPrint.print_shrink_to_fit
true
print.printer_GreenPrint.print_to_file
false
print.printer_HP_Photosmart_D7500_series.print_bgcolor
false
print.printer_HP_Photosmart_D7500_series.print_bgimages
false
print.printer_HP_Photosmart_D7500_series.print_command
print.printer_HP_Photosmart_D7500_series.print_downloadfonts
true
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0
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0
print.printer_HP_Photosmart_D7500_series.print_edge_right
0
print.printer_HP_Photosmart_D7500_series.print_edge_top
0
print.printer_HP_Photosmart_D7500_series.print_evenpages
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print.printer_HP_Photosmart_D7500_series.print_footercenter
print.printer_HP_Photosmart_D7500_series.print_footerleft
&PT
print.printer_HP_Photosmart_D7500_series.print_footerright
&D
print.printer_HP_Photosmart_D7500_series.print_headercenter
print.printer_HP_Photosmart_D7500_series.print_headerleft
&T
print.printer_HP_Photosmart_D7500_series.print_headerright
&U
print.printer_HP_Photosmart_D7500_series.print_in_color
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print.printer_HP_Photosmart_D7500_series.print_oddpages
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print.printer_HP_Photosmart_D7500_series.print_orientation
0
print.printer_HP_Photosmart_D7500_series.print_pagedelay
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print.printer_HP_Photosmart_D7500_series.print_paper_height
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0
print.printer_HP_Photosmart_D7500_series.print_paper_size_unit
0
print.printer_HP_Photosmart_D7500_series.print_paper_width
8.50
print.printer_HP_Photosmart_D7500_series.print_reversed
false
print.printer_HP_Photosmart_D7500_series.print_scaling
0.70
print.printer_HP_Photosmart_D7500_series.print_shrink_to_fit
false
print.printer_HP_Photosmart_D7500_series.print_to_file
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print.printer_HP_Photosmart_D7500_series.print_unwriteable_margin_bottom
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print.printer_HP_Photosmart_D7500_series.print_unwriteable_margin_top
0
print.printer_KodakESP7+0237.print_bgcolor
false
print.printer_KodakESP7+0237.print_bgimages
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print.printer_KodakESP7+0237.print_command
print.printer_KodakESP7+0237.print_downloadfonts
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0
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print.printer_KodakESP7+0237.print_evenpages
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print.printer_KodakESP7+0237.print_footercenter
print.printer_KodakESP7+0237.print_footerleft
&PT
print.printer_KodakESP7+0237.print_footerright
&D
print.printer_KodakESP7+0237.print_headercenter
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&T
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&U
print.printer_KodakESP7+0237.print_in_color
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print.printer_KodakESP7+0237.print_oddpages
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print.printer_KodakESP7+0237.print_pagedelay
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print.printer_KodakESP7+0237.print_scaling
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print.printer_hp_deskjet_5550_series.print_bgcolor
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print.printer_hp_deskjet_5550_series.print_bgimages
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print.printer_hp_deskjet_5550_series.print_command
print.printer_hp_deskjet_5550_series.print_downloadfonts
true
print.printer_hp_deskjet_5550_series.print_edge_bottom
0
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print.printer_hp_deskjet_5550_series.print_evenpages
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print.printer_hp_deskjet_5550_series.print_footercenter
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&PT
print.printer_hp_deskjet_5550_series.print_footerright
&D
print.printer_hp_deskjet_5550_series.print_headercenter
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print.printer_hp_deskjet_5550_series.print_in_color
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print.printer_hp_deskjet_5550_series.print_paper_size_unit
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print.printer_hp_deskjet_5550_series.print_paper_width
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privacy.sanitize.migrateFx3Prefs
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cor-el
  • Top 10 Contributor
  • Moderator
17465 solutions 157833 answers

Reset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)

See Font size and zoom - increase the size of web pages and Font size and zoom - increase the size of web pages and http://kb.mozillazine.org/Zoom_text_of_web_pages

Reset the page zoom on pages that cause problems: '''View > Zoom > Reset''' (Ctrl+0 (zero); Cmd+0 on Mac) See [[Text Zoom]] and [[Page Zoom]] and http://kb.mozillazine.org/Zoom_text_of_web_pages