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I get the following: Firefox has detected that the server is redirecting the request for this address in a way that will never complete. What do I do?

Posted

I can't access Google mail

Additional System Details

Installed Plug-ins

  • -Office Plugin for Netscape Navigator
  • ActiveTouch General Plugin Container Version 105
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
  • Default Plug-in
  • Shockwave Flash 10.1 r53
  • 4.0.50524.0
  • Office Live Update v1.3
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  • Java(TM) Platform SE binary
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  • Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

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  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 ( .NET CLR 3.5.30729)

More Information

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

Question owner

To give some background: I have a desktop running Windows XP Home SP3 with all the updates. It has three browsers installed - IE6 , Opera 10.6 and Firefox 3.6.8. I have a laptop running openSuSE 11.2 with Firefox 3.6...

The desktop is connected to a Safecom router with its firewall on and Windows firewall is also on. The laptop can be connected either by cable or wireless (and it makes no difference which) and again software firewall is on. Wireless is via D-link wireless access point and cable is into the router.

The Router is the DHCP server.

Neither machine can get access to Adobe or 192.150.18.117.

Firefox reports:The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

  • This problem can sometimes be caused by disabling or refusing to accept

cookies.

Opera gives up with : Adobe - Error page

and IE just never returns with anything.

On the laptop in openSuSE 11.2 the firefox response is exactly as above.

From the Windows PC I can ping the adobe site OK

tracert to the site is normal

I have flushed the DNS and I have wiped all history, cookies etc from the browsers and un-installed and re-installed them all to no avail. I have on my desktop PC run four different anti virus sweeps and found nothing at all

Wishing to remove doubt from my ISP and router etc I ran the desktop machine in memory from a Puppy Linux 4.2.1 boot disk and tried the adobe site in the default seamonkey browser - STRAIGHT IN in milli seconds.

This now is the question what is it about either machine that is stopping me get to the adobe website ? I suspect that somewhere on my PCs there is a record lurking which gets transmitted with the request and which screws up the link.

When I search the web for incidents of the firefox error message there is a great deal of history in various Forums but non is ever resolved - the discussion just dies. The actual websites that are in question in these other reported incidents (which seem to start in 2005) can be almost anything - adobe facebook msm gmail and many others.

cor-el
  • Top 10 Contributor
  • Moderator
10762 solutions 96861 answers

See http://kb.mozillazine.org/The_page_is_not_redirecting_properly

rft-hillview 0 solutions 2 answers

1) It is not a bookmark problem and it makes no difference whether I put www.adobe.com or 192.150.18.117 in the address bar. 2) Cookies are allowed and there are no exceptions set 3) All cookies have been deleted 4) network.http.sendRefererHeader is already set to 2

That deals with the items in the linked document. Additional information:

5) I can get into the adobe site from a clean "in memory" installation of PuppyLinux using Seamonkey using the same router and dhcp setup.

6) un-installing all Mozilla products - rebooting and re-installing makes no difference even when I remove the mozilla folder from docs&settings. While Firefox was un-installed I removed all adobe products and deleted all adobe/macromedia etc records from the registry. Then re-installed Firefox 3.6.8 but with my profiles missing and importing nothing. Still cannot reach adobe.com

so as I said in previous post (as annonymous) not a lot makes sense.

Bear in mind that I have no problem running tracert in a command window Tracing route to www.adobe.com [192.150.18.117] over a maximum of 30 hops:

   1    11 ms    10 ms     9 ms  10.0.0.1
   2    13 ms    12 ms    11 ms  glo-2-dsl.as9105.net [212.74.111.191]
   3    13 ms    12 ms    11 ms  ge1-2-27.glo0.as9105.net [212.74.106.106]
   4    14 ms    12 ms    13 mThanks to cor-el for the suggestion given in the link. Sadly I have to report:

s pos0-0.bri1.as9105.net [212.74.108.162]

   5    17 ms    16 ms    17 ms  ge0-0-0.he-lon0.as9105.net [212.74.109.14]
   6    17 ms    17 ms    16 ms  10.72.11.75
   7    16 ms    17 ms    17 ms  xe-0-3-0-10.lon20.ip4.tinet.net [213.200.77.177]
   8    91 ms    92 ms    99 ms  xe-5-1-0.was12.ip4.tinet.net [89.149.184.34]
   9    92 ms    92 ms    93 ms  xe-0.equinix.asbnva01.us.bb.gin.ntt.net [206.223.115.12]
  10   162 ms   170 ms   162 ms  as-3.r20.snjsca04.us.bb.gin.ntt.net [129.250.2.167]
  11   166 ms   166 ms   165 ms  ae-1.r07.snjsca04.us.bb.gin.ntt.net [129.250.5.53]
  12   162 ms   163 ms   161 ms  xe-0-2-0-3.r07.snjsca04.us.ce.gin.ntt.net [128.241.219.86]
  13   166 ms   163 ms   161 ms  192.150.18.11
  14   166 ms   166 ms   165 ms  www.adobe.com [192.150.18.117]

Trace complete.

and I can ping the site.

so where now ?

pmblonestarlady 0 solutions 2 answers

Helpful Reply

This is not a problem based on your settings or anything else at your end. A number of us have the same problem, and--in my case, at least--absolutely nothing has been changed. It happens very suddenly, on sites I just seamlessly opened 10 minutes ago. Furthermore, if I close Firefox and re-open it, it will connect to those sites with no problems. Those two things indicate that it's not the browser settings causing the problem. If it were a connection issue, other browsers would also have a problem of some kind, which they don't.

The developers need to look at their most recent updates. I've been using Firefox almost as long as it's been available (years), and I've never seen this until the last couple of months.

lilstrike16 0 solutions 1 answers

FIREFOX ALWAYS BEEN JUST EVER SINCE I STARTED USING IT.,. ALWAYS BEEN SOME TYPE OF PROBLEM. JUNK JUNK JUNK. THIS PROBLEM STARTED WITH ME AN HOUR AGO, THEN I TRY IT IN INTERNET EXPLORER, WORKS LIKE A CHARM. FIREFOX NEEDS ALOT OF WORK. FIRST THERE'S A MILLION PLUGINS BEFORE THE DAMN THING EVEN LAUNCHES, THEN THE PLUGIN CONTAINER RUNS OFF 60000+ KB. ITS JUST JUNK. INTERNET EXPLORER JUST GOES. WITHOUT ALL THE EXTRA JUNK. SO IM GOIN BACK TO IE. PERIOD. ILL LET YOU GUYS GET STOPPED IN YOUR WEB SURFING TRACKS BY TRYING TO FIGURE OUT THIS JUNK BUT AT THE END OF THE DAY, YOULL SEE WHAT I MEAN.--lilstrike16

Modified by lilstrike16

BeautyTools.com 0 solutions 1 answers

Helpful Reply

Clear the Cookies for the Specific Site or Page you are having the problem connecting to - or if no sites will load, Clear All Cookies: http://support.mozilla.com/en-US/kb/Deleting%20cookies?s=clear+cookies&r=1&as=s

This fixed it immediately for me! There was no problem with the website or browser settings, only a bad cookie stored for a page.