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How do I get rid of the graphic in my profile?

  • 1 reply
  • 1 has this problem
  • Last reply by Shawn

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I now have a graphic when I open Firefox. It appears to be some sort of profile issue. I only want the plain Jane Firefox.

This happened

Every time Firefox opened

== I upgraded to 3.6.8

All Replies (1)

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Take screenshot

See: http://www.wikihow.com/Take-a-Screenshot-in-Microsoft-Windows

After you have saved the screenshot, click Browse located on the bottom of your reply text box. See the attached screenshot

Safe Mode One of your add-ons might be the culprit. Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode with all add-ons disabled. If that solves the problem, see Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and possibly Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

Try clearing your cache:

1. On the menu bar, click Tools|Options

2. Click the Advanced Panel

3. On the Network Tab , click Clear now