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Firefox crashes -Signature and ID from crash report:ID: 4a6fe122-4395-43f7-b2c3-492342100719 Signature: NOWImaging_Moz.dll@0x3bca

Posted

Firefox keeps crashing

Crash ID(s)

ID: 4a6fe122-4395-43f7-b2c3-492342100719

Firefox keeps crashing == Crash ID(s) == ID: 4a6fe122-4395-43f7-b2c3-492342100719

Chosen solution

That crash report points to a file, NOWImaging_Moz.dll, as the likely cause of the crashing. This file is not a part of Firefox, but a Google search indicates it is part of an extension, probably SlipStream SP Image Decoders.

Check your list of extensions, if you have that one try disabling it to see if that stops the crashing. To disable an extension do this:

  1. Click the Tools menu and then select Add-ons . The Add-ons window appears.
  2. In the Add-ons window, click the Extensions panel. The list of installed extensions appears.
  3. Click the name of an extension the list to select it.
  4. Click Disable to disable the selected extension.
  5. Click Restart Firefox .
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Additional System Details

Installed Plug-ins

  • -Office Plugin for Netscape Navigator
  • BBC iPlayer Plugin
  • 6.0.12.709
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • Shockwave Flash 10.1 r53
  • iTunes Detector Plug-in
  • GEPlugin
  • 4.0.50524.0
  • Office Live Update v1.3
  • NPWLPG
  • Google Updater pluginhttp://pack.google.com/
  • Google Update
  • Next Generation Java Plug-in 1.6.0_16 for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.7) Gecko/20100713 Firefox/3.6.7

More Information

Signature: NOWImaging_Moz.dll@0x3bca

TonyE
  • Moderator
1044 solutions 8863 answers

Chosen Solution

That crash report points to a file, NOWImaging_Moz.dll, as the likely cause of the crashing. This file is not a part of Firefox, but a Google search indicates it is part of an extension, probably SlipStream SP Image Decoders.

Check your list of extensions, if you have that one try disabling it to see if that stops the crashing. To disable an extension do this:

  1. Click the Tools menu and then select Add-ons . The Add-ons window appears.
  2. In the Add-ons window, click the Extensions panel. The list of installed extensions appears.
  3. Click the name of an extension the list to select it.
  4. Click Disable to disable the selected extension.
  5. Click Restart Firefox .
That crash report points to a file, NOWImaging_Moz.dll, as the likely cause of the crashing. This file is not a part of Firefox, but a Google search indicates it is part of an extension, probably SlipStream SP Image Decoders. Check your list of extensions, if you have that one try disabling it to see if that stops the crashing. To disable an extension do this: # Click the Tools menu and then select Add-ons . The Add-ons window appears. # In the Add-ons window, click the Extensions panel. The list of installed extensions appears. # Click the name of an extension the list to select it. # Click Disable to disable the selected extension. # Click Restart Firefox .