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crash report responce: RtlEnterCriticalSection , now what do I do?

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  • 72 have this problem
  • 63 views
  • Last reply by joybern

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I can't use Firefox at all. From the desktop I click the firefox icon and get a crash notification. I went into Firefox support and using instrucions there used another brouser got the crash signature, it is: RtlEnterCriticalSection. I can't figure out what to do now. I would like to get my old Firefox up and running. I would delete Firefox entirely and reload but I want to keep my 200 or so saved bookmarks.

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When I went to Firefox, the program was frozen when I was going to a website. I want to avoid having another computer crash and the Firefox.

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When I went to Firefox, the program was frozen when I was going to a website. I want to avoid having another computer crash and the Firefox.

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I cannot get into Firefox either...why is this happeneing and what is the solution Thanks in advance