X
Tap here to go to the mobile version of the site.

Support Forum

The Adobe Flash Plugin has Crashed. Submission Failed.

Posted

The Adobe Flash Plugin has crashed. Submission failed. I tried to copy the Send Report link and send the report using another browser, but there was no way to copy it, since that option was not given. The Plugin was for a John Deere add in the following web page:http://www.accuweather.com/blogs/news/story/34316/exploding-thunderstorm-cause-u.asp

This happened

A few times a week

== When there are ads using the Adobe Flash pugin. It has also happend with wunderground.com

The Adobe Flash Plugin has crashed. Submission failed. I tried to copy the Send Report link and send the report using another browser, but there was no way to copy it, since that option was not given. The Plugin was for a John Deere add in the following web page:http://www.accuweather.com/blogs/news/story/34316/exploding-thunderstorm-cause-u.asp == This happened == A few times a week == When there are ads using the Adobe Flash pugin. It has also happend with wunderground.com

Additional System Details

Installed Plug-ins

  • -Adobe Acrobat Plug-In Version 7.00 for Netscape
  • Office Plugin for Netscape Navigator
  • 6.0.12.732
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • Google Update
  • Shockwave Flash 10.1 r53
  • GEPlugin
  • 4.0.50524.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • RayV Plugin
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
  • Shockwave Flash 6.0 r29

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.7) Gecko/20100713 Firefox/3.6.7 GTB7.1 (.NET CLR 3.5.30729)

More Information

Application Basics
Name
Firefox
Version
3.6.7
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Google Toolbar for Firefox
7.1.20100701W
true
{3112ca9c-de6d-4884-a869-9855de68056c}
Microsoft .NET Framework Assistant
1.0
false
{20a82645-c095-46ed-80e3-08825760534b}
RealPlayer Browser Record Plugin
1.1.3
true
CacheViewer
0.6.3
true
{71328583-3CA7-4809-B4BA-570A85818FBB}
Password Exporter
1.2
true
Java Console
6.0.20
true
Java Quick Starter
1.0
true
jqs@sun.com
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.fixup.alternate.enabled
false
browser.history_expire_days.mirror
180
browser.history_expire_days_min
8
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage
about:blank
browser.startup.homepage_override.mstone
rv:1.9.2.7
browser.tabs.warnOnClose
false
dom.disable_window_flip
false
dom.max_chrome_script_run_time
0
dom.max_script_run_time
0
extensions.lastAppVersion
3.6.7
general.useragent.extra.microsoftdotnet
(.NET CLR 3.5.30729)
network.cookie.prefsMigrated
true
places.last_vacuum
1278573912
print.print_printer
Auto hp deskjet 950c series on IBM-1081E716EBD
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_bgcolor
false
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_bgimages
false
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_command
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_downloadfonts
false
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_edge_bottom
0
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_edge_left
0
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_edge_right
0
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_edge_top
0
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_evenpages
true
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_footercenter
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_footerleft
&PT
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_footerright
&D
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_headercenter
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_headerleft
&T
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_headerright
&U
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_in_color
true
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_margin_bottom
0.5
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_margin_left
0.5
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_margin_right
0.5
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_margin_top
0.5
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_oddpages
true
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_orientation
0
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_pagedelay
500
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_paper_data
1
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_paper_height
11.00
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_paper_size_type
0
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_paper_size_unit
0
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_paper_width
8.50
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_reversed
false
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_scaling
1.00
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_shrink_to_fit
true
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_to_file
false
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_unwriteable_margin_bottom
0
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_unwriteable_margin_left
0
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_unwriteable_margin_right
0
print.printer_Auto_hp_deskjet_950c_series_on_IBM-1081E716EBD.print_unwriteable_margin_top
0
privacy.clearOnShutdown.cookies
false
privacy.clearOnShutdown.downloads
false
privacy.clearOnShutdown.history
false
privacy.clearOnShutdown.offlineApps
true
privacy.clearOnShutdown.sessions
false
privacy.cpd.cookies
false
privacy.cpd.downloads
false
privacy.cpd.formdata
false
privacy.cpd.history
false
privacy.cpd.sessions
false
privacy.item.downloads
false
privacy.item.history
false
privacy.item.offlineApps
true
privacy.item.sessions
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false

the-edmeister
  • Top 10 Contributor
  • Moderator
3868 solutions 29283 answers

You have two versions of Flash installed for Firefox. Shockwave Flash 10.1 r53 Shockwave Flash 6.0 r29 Un-install the older version and see if that fixes your problem.

If that older version doesn't appear in Add / Remove Programs in the Windows Control Panel, open the \Program Files\Mozilla Firefox\ plugins folder and delete the file named NPSWF32.dll.

You have two versions of Flash installed for Firefox. Shockwave Flash 10.1 r53 Shockwave Flash 6.0 r29 Un-install the older version and see if that fixes your problem. If that older version doesn't appear in Add / Remove Programs in the Windows Control Panel, open the \Program Files\Mozilla Firefox\ plugins folder and delete the file named NPSWF32.dll.

Question owner

I made the changes you suggested, but the Adobe Flash plugin crashed again today, and submission of the crash report failed again.

I made the changes you suggested, but the Adobe Flash plugin crashed again today, and submission of the crash report failed again.

Question owner

I made the changes you suggested, but the Adobe Flash plugin crashed again today, and submission of the crash report failed again. I see that the previous post did not have my name.

I made the changes you suggested, but the Adobe Flash plugin crashed again today, and submission of the crash report failed again. I see that the previous post did not have my name.
firefoxuserOct2010 0 solutions 1 answers

I applied our recommended suggestions. I have been experiencing this problem with Facebook games such as Frontierville. The Adobe Flash Player also freezes when I am doing an activity in a game such as clicking on the "Visit" buttons in many games or clicking on another game activity button within a Facebook game.

I welcome any other suggestion(s) that you may have to correct this problem or these issues that I am having within the Facebook games. I have attached several screenshots to capture the process that I used to correct the issue.

I applied our recommended suggestions. I have been experiencing this problem with Facebook games such as Frontierville. The Adobe Flash Player also freezes when I am doing an activity in a game such as clicking on the "Visit" buttons in many games or clicking on another game activity button within a Facebook game. I welcome any other suggestion(s) that you may have to correct this problem or these issues that I am having within the Facebook games. I have attached several screenshots to capture the process that I used to correct the issue.
cor-el
  • Top 10 Contributor
  • Moderator
11995 solutions 111456 answers

Helpful Reply

See http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins