Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Is a fix for "not compatible HP Smart Web Printing 4.60, coming? Do you have a browser that will work with it?

  • 1 reply
  • 53 have this problem
  • 4 views
  • Last reply by TXGuy

more options

Brand new wireless network printer from hp uses HP web printing 4.60. So I can't use my new printer. If you have a different browser that will work great, I hate to switch to a non mozilla browser.

This happened

Every time Firefox opened

Brand new wireless network printer from hp uses HP web printing 4.60. So I can't use my new printer. If you have a different browser that will work great, I hate to switch to a non mozilla browser. == This happened == Every time Firefox opened

All Replies (1)

more options

HP is a third-party developer of that toolbar. HP has chosen to only support IE versions 6, 7, and 8 for using the HP SWP product. See: http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00793678

The HP SWP product gives you options to "select, clip, edit, and print content from Web pages without printing the entire Web page."; see http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01846025&tmp_track_link=ot_recdoc/c00793678/en_us/c01846025/loc:2&lc=en&dlc=en&cc=us . You can perform those same functions with some add-ons for Firefox and/or free utilities on the market.

I use an HP printer and can do all of the above without the HP SWP Toolbar.

See: https://addons.mozilla.org/en-US/firefox/search/?q=screen+capture&cat=all&lver=any&pid=1&sort=&pp=20&lup=&advanced=