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Error while syncing

Posted

Locking due to the age of this thread.

Receiving a new Win7 box at work. I installed Firefox sync 1.4 and could not sync. I uninstalled and reinstalled with version 1.3.1.

This happened

Every time Firefox opened

== Today

''Locking due to the age of this thread.'' Receiving a new Win7 box at work. I installed Firefox sync 1.4 and could not sync. I uninstalled and reinstalled with version 1.3.1. == This happened == Every time Firefox opened == Today

Modified by the-edmeister

Additional System Details

Installed Plug-ins

  • -Office Plugin for Netscape Navigator
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • Shockwave Flash 10.1 r53
  • 4.0.50524.0
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • BlackBerry WebSL Browser Plug-In
  • Java Plug-in 1.4.2_04 for Netscape Navigator (DLL Helper)
  • Adobe PDF Plug-In For Firefox and Netscape

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6

More Information

2010-07-12 12:38:14 Service.Main INFO Logs reinitialized for service reset
2010-07-12 12:38:14 Engine.Clients DEBUG Resetting clients last sync time
2010-07-12 12:38:14 Engine.Bookmarks DEBUG Resetting bookmarks last sync time
2010-07-12 12:38:14 Engine.Forms DEBUG Resetting forms last sync time
2010-07-12 12:38:14 Engine.History DEBUG Resetting history last sync time
2010-07-12 12:38:14 Engine.Passwords DEBUG Resetting passwords last sync time
2010-07-12 12:38:14 Engine.Prefs DEBUG Resetting prefs last sync time
2010-07-12 12:38:14 Engine.Tabs DEBUG Resetting tabs last sync time
2010-07-12 12:38:14 Service.Main DEBUG Clear cached values and take syncId: 6v_Kynr2PZ
2010-07-12 12:38:29 Net.Resource DEBUG GET success 200 https://phx-sync286.services.mozilla.com/1.0/MYUSERNAME/info/collections
2010-07-12 12:39:01 Net.Resource DEBUG GET fail 503 https://phx-sync286.services.mozilla.com/1.0/MYUSERNAME/storage/keys/pubkey
2010-07-12 12:39:02 Net.Resource DEBUG GET fail 503 https://phx-sync286.services.mozilla.com/1.0/MYUSERNAME/storage/keys/pubkey
2010-07-12 12:39:02 Service.Main DEBUG Could not get public key
2010-07-12 12:39:02 Service.Main DEBUG Exception: PrivKeys.response is undefined JS Stack trace: WeaveSvc__remoteSetup()@service.js:926 < ()@service.js:1250 < WrappedNotify()@util.js:114 < WrappedLock()@util.js:86 < WrappedCatch()@util.js:65 < sync()@service.js:1185 < (0)@sync.js:336
2010-07-12 12:44:02 Service.Main DEBUG Idle timer created for sync, will sync after 5 seconds of inactivity.
2010-07-12 12:45:37 Net.Resource DEBUG GET success 200 https://phx-sync286.services.mozilla.com/1.0/MYUSERNAME/info/collections

Question owner

Same problem, on a Mac Snow Leopard, on a Ubuntu linux and on a Mandriva linux box with a new profile I wanted to fill up trough firefox sync. All of them are running firefox 3.6.6 and firefox sync 1.4.

I'm just getting an "unknown error" message in the status bar (by the way, please restore the old interface or put some info on the status bar, with this new interface firefox sync is very unconfortable).

Same problem, on a Mac Snow Leopard, on a Ubuntu linux and on a Mandriva linux box with a new profile I wanted to fill up trough firefox sync. All of them are running firefox 3.6.6 and firefox sync 1.4. I'm just getting an "unknown error" message in the status bar (by the way, please restore the old interface or put some info on the status bar, with this new interface firefox sync is very unconfortable).

Question owner

I have the same problem on both my computers - Win7 and XP, so its not fixed yet and must be a server or add-on problem. Also, I agree - give us an icon in the statusbar for sync... or, at least give us the ability to choose if we want one or not.

I have the same problem on both my computers - Win7 and XP, so its not fixed yet and must be a server or add-on problem. Also, I agree - give us an icon in the statusbar for sync... or, at least give us the ability to choose if we want one or not.

Question owner

Still not working for me. I like the old status icon on bottom.

Still not working for me. I like the old status icon on bottom.

Question owner

How many days do we have to wait that the synch work again ? why we have an icon when it's an error but no icon when all is ok like before ? no logic on this new interface...

How many days do we have to wait that the synch work again ? why we have an icon when it's an error but no icon when all is ok like before ? no logic on this new interface...

Question owner

I have the same problem. I have been successfully syncing between a couple Macs. I added a Windows system (running XP) and all was fine. Until today. I only get an error while syncing and no other explanation. Everything is up to date, using Firefox 3.6.6 and Sync 1.4

Can you help? I don't like the lack of status icon either. I couldn't figure out why I didn't get any status updates, and now all I get are the error icons. ???

I have the same problem. I have been successfully syncing between a couple Macs. I added a Windows system (running XP) and all was fine. Until today. I only get an error while syncing and no other explanation. Everything is up to date, using Firefox 3.6.6 and Sync 1.4 Can you help? I don't like the lack of status icon either. I couldn't figure out why I didn't get any status updates, and now all I get are the error icons. ???

Question owner

same problem here!!! snow leopard

same problem here!!! snow leopard

Question owner

same here. linux fedora.

resetting/reconnecting/resyching do not solve it!!

same here. linux fedora. resetting/reconnecting/resyching do not solve it!!

Question owner

Same problem with version 1.4.1 on a laptop with CentOS 5.5 and Firefox 3.6.4... How and WHEN will it be able to work ??? Most of all it is absolutely AWFUL not being able to have any log or report of what happens and why it is not working... Shitty interface !!!

Same problem with version 1.4.1 on a laptop with CentOS 5.5 and Firefox 3.6.4... How and WHEN will it be able to work ??? Most of all it is absolutely AWFUL not being able to have any log or report of what happens and why it is not working... Shitty interface !!!

Question owner

Just completely uninstall Firefox and reinstall it. That did the trick for me :)

Just completely uninstall Firefox and reinstall it. That did the trick for me :)
abaldoni 0 solutions 1 answers

Windows 7 32-bit, Firefox 3.6.10, Firefox Sync 1.4.4:

Exception: info.obj is null JS Stack trace: ()@service.js:1343 < WrappedNotify()@util.js:115 < WrappedLock()@util.js:87 < WrappedCatch()@util.js:66 < sync()@service.js:1289 < (0)@sync.js:326

Windows 7 32-bit, Firefox 3.6.10, Firefox Sync 1.4.4: Exception: info.obj is null JS Stack trace: ()@service.js:1343 < WrappedNotify()@util.js:115 < WrappedLock()@util.js:87 < WrappedCatch()@util.js:66 < sync()@service.js:1289 < (0)@sync.js:326
XavierEstrago 0 solutions 1 answers

I'm on Snow Leopard on my Macbook and I have the same error too.

It just says "Recieved Unknown Error" whenever I try to get it to sync for the first time.

I hope it gets fixed soon seeing as Xmarks is going out of business

I'm on Snow Leopard on my Macbook and I have the same error too. It just says "Recieved Unknown Error" whenever I try to get it to sync for the first time. I hope it gets fixed soon seeing as Xmarks is going out of business
docmaggot 0 solutions 6 answers

Migrating from Xmarks with 2 machines: Win 7 and Vista (both 64b) to FF Sync. I successfully log in from both but both machines relentless find "Error While Syncing". I followed all troubleshooting instructions with disabling of all other extensions and themes, multiple default resets of JavaScript, multiple resets of "safe" FF 3.610 columns and buttons. Nothing has helped.

Xmarks servers will carry us less than 90 days until this is debugged!
Migrating from Xmarks with 2 machines: Win 7 and Vista (both 64b) to FF Sync. I successfully log in from both but both machines relentless find "Error While Syncing". I followed all troubleshooting instructions with disabling of all other extensions and themes, multiple default resets of JavaScript, multiple resets of "safe" FF 3.610 columns and buttons. Nothing has helped. Xmarks servers will carry us less than 90 days until this is debugged!
docmaggot 0 solutions 6 answers

[duplicate post by mistake]

[duplicate post by mistake]

Modified by docmaggot

_b1 0 solutions 1 answers

ubuntu 10.4 Fx 3.6.10 Latest Sink plugin

Use master password and FIPS

ubuntu 10.4 Fx 3.6.10 Latest Sink plugin Use master password and FIPS

Modified by _b1

docmaggot 0 solutions 6 answers

Helpful Reply

Despite Fox Sync update to 1.5 & despite FF 3.6.10 there is still no joy here using Win 7 64b nor Vista 64b. Despite disabling all other extensions, despite Master PW and FIPS... Still relentless " Error While Syncing"...( no further info)

Despite Fox Sync update to 1.5 & despite FF 3.6.10 there is still no joy here using Win 7 64b nor Vista 64b. Despite disabling all other extensions, despite Master PW and FIPS... Still relentless " Error While Syncing"...( no further info)

Modified by docmaggot

docmaggot 0 solutions 6 answers

Still no joy using FF 3612 with all plug-ins and extensions disabled.

Still no joy using FF 3612 with all plug-ins and extensions disabled.
jacobbn 0 solutions 1 answers

I noticed that the replies on this thread seems to stop in Sep, 2010. Well, I also have this problem on my Ubuntu Firefox installation. I'm running Firefox 3.6.12 and Firefox Sync 1.5.1 so it shouldn't be because of my versions not being updated. Also when I click the error message in the Firefox status bar, all I get is a black error message area with a header from which I can click the 'Sync now' button at the top.

The strange thing is that Firefox Sync seems to work on my newly installed Windows 7 (same FF and FF Sync versions). But since I cannot sync my favorites from the old Ubuntu installation, this doesn't really help me.

It seems like a lot of people has had this problem for quite while. Has anyone come up with a solution or does anyone know if it is coming?

Best of luck to you all... Jacob B. N.

I noticed that the replies on this thread seems to stop in Sep, 2010. Well, I also have this problem on my Ubuntu Firefox installation. I'm running Firefox 3.6.12 and Firefox Sync 1.5.1 so it shouldn't be because of my versions not being updated. Also when I click the error message in the Firefox status bar, all I get is a black error message area with a header from which I can click the 'Sync now' button at the top. The strange thing is that Firefox Sync seems to work on my newly installed Windows 7 (same FF and FF Sync versions). But since I cannot sync my favorites from the old Ubuntu installation, this doesn't really help me. It seems like a lot of people has had this problem for quite while. Has anyone come up with a solution or does anyone know if it is coming? Best of luck to you all... Jacob B. N.
firefox.13b 0 solutions 1 answers

Installing Java caused this issue for me. Going to Tools > Addons > Disable Java Console > Restart Firefox > Test Firefox Sync > Re-enable Java Console > Restart Firefox > fixed the issue for me. If that doesn't work, try disabling other add ons and test to narrow down what might be causing the problem

Installing Java caused this issue for me. Going to Tools > Addons > Disable Java Console > Restart Firefox > Test Firefox Sync > Re-enable Java Console > Restart Firefox > fixed the issue for me. If that doesn't work, try disabling other add ons and test to narrow down what might be causing the problem