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cant open firefox

  • 1 reply
  • 43 have this problem
  • 4 views
  • Last reply by Moses

AnonymousUser
AnonymousUser
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cant open firefox even when i go back and set a fresh restore point. tried everything....

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; InfoPath.2)

cant open firefox even when i go back and set a fresh restore point. tried everything.... == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; InfoPath.2)

Chosen solution

If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? For instructions on starting in Safe Mode, see Diagnose Firefox issues using Troubleshoot Mode. After you boot into Safe Mode try disabling extensions one by one to see if one of them is causing thzproblem. If not then try a new profile at Managing Profiles.

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All Replies (1)

Moses
Moses
  • Moderator
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Chosen Solution

If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? For instructions on starting in Safe Mode, see Diagnose Firefox issues using Troubleshoot Mode. After you boot into Safe Mode try disabling extensions one by one to see if one of them is causing thzproblem. If not then try a new profile at Managing Profiles.