Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why firefox crashes on many web sites

  • 2 replies
  • 16 have this problem
  • 2 views
  • Last reply by mabetty2003

more options

Firefox crashes 100% on espn.com and several other sites, it seemed to occur after an update to flash. Using the Mozilla site, I have checked the plug-ins and it says everything is up to date or it says unknown on certain plug ins which I don't use. My flash is listed as being up to date. I have the latest Firefox release 3.6.6 with VISTA.

URL of affected sites

http://espn.com (plus many other sites)

Chosen solution

Hello Mike.

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Hello Mike.

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

more options

i disabled all the plug ins and it still crashes