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Astaro security gateway detects Virus in 3.6.6 from site

  • 4 replies
  • 1 has this problem
  • Last reply by TXGuy

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Astator gateway reports - The item you have requested is infected by virus. It will not download. The gateway does a complete download but then goes through a scanning phase at which time a virus is detected. Download web site -

This happened

Every time Firefox opened

== Trying to dowload install file from site- detects virus in 3.6.6.exe file

All Replies (4)

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There have been "false postives" reported for a number of Firefox revision numbers by a number of AV/AS scanners.

Try to download Firefox from here (you may be connected to a mirror site):

Astaro Support: Astaro User Forum:

Other Issues: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~

Update Java: your ver.; current ver. (important security update 04-15-2010) (Firefox 3.6 and above requires Java or higher; see: ) (Windows users: Do the manual update; very easy.) ~~red:Check your version here~~: See: Updating Java Do the update with Firefox closed.

Install/Update Adobe Flash Player for Firefox (aka Shockwave Flash): your ver. 10.0 r45; current ver. 10.1 r53 (important security update 2010-06-10) ~~red:Check your version here~~: See: Updating Flash -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash -when the Flash installation is complete, start Firefox, and test the Flash installation here:

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I checked with Astaro support and found no information confirming "false positives" with Astaro. I have tried several different sites but each fail the Astaro antivirus check.

Is Firefox working our this problem with Astaro? Do we know this is a false positive for sure or just a knee jerk response?

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Can anyone give me the answer to my question?

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There is a known issue with the Avira AV engine Astaro is using. It fails to extract the archive of Firefox.3.6.6.exe because of an "unsupported header format".

Please tell Avira, that you are not amused.