X
Tap here to go to the mobile version of the site.

Support Forum

YouTube and other Adobe-powered websites hanging.

Posted

Using Firefox v3.6.6, I encounter problems with the Adobe plug-in as defined at this page: http://support.mozilla.com/en-US/kb/The+Adobe+Flash+plugin+has+crashed?style_mode=inproduct

I have followed the instructions outlined on this page: I use v3.6.6, I have installed the latest Flash version and have modified the advanced setting to -1 as directed.

None of these suggested solutions have changed the situation. I have reinstalled both Flash and Firefox v3.6.6.

When I access YouTube or any video player page, the player appears to work, but hangs quite dramatically. No sound plays and the video plays at approx 1 frame per 5 seconds. This issue also causes Firefox to hang, occasionally fatally.

I was of the opinion that this was a different issue to those caused in recent times by the Adobe exploit, so posted a separate question.

URL of affected sites

http://www.youtube.com/

Using Firefox v3.6.6, I encounter problems with the Adobe plug-in as defined at this page: http://support.mozilla.com/en-US/kb/The+Adobe+Flash+plugin+has+crashed?style_mode=inproduct I have followed the instructions outlined on this page: I use v3.6.6, I have installed the latest Flash version and have modified the advanced setting to -1 as directed. None of these suggested solutions have changed the situation. I have reinstalled both Flash and Firefox v3.6.6. When I access YouTube or any video player page, the player appears to work, but hangs quite dramatically. No sound plays and the video plays at approx 1 frame per 5 seconds. This issue also causes Firefox to hang, occasionally fatally. I was of the opinion that this was a different issue to those caused in recent times by the Adobe exploit, so posted a separate question. == URL of affected sites == http://www.youtube.com/

Chosen solution

You need to perform a few more steps!: set dom.ipc.plugins.enabled to false and dom.ipc.plugins.enabled.NPSWF32.dll to false.

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • -getplusplusadobe16263
  • Octoshape embedded video plugin
  • np-mswmp
  • npdnu
  • npdnupdater2
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
  • Default Plug-in
  • Provides additional functionality on Facebook. See our web site for details.
  • Shockwave Flash 10.1 r53
  • iTunes Detector Plug-in
  • GEPlugin
  • 4.0.50524.0
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Google Update
  • Version 0.9.17, copyright 2008-2010 Veetle Inchttp://www.veetle.com/
  • Version 0.9.17, Copyright 2006-2009 Veetle Inchttp://www.veetle.com/
  • Version 0.9.17, copyright 2006-2010 Veetle Inchttp://www.veetle.com/
  • Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6

More Information

Application Basics
Name
Firefox
Version
3.6.6
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
McAfee SiteAdvisor
3.0
true
Flagfox
4.0.7
true
{1018e4d6-728f-4b20-ad56-37578a4de76b}
Html Validator
0.8.6.1
true
{3b56bcc7-54e5-44a2-9b44-66c3ef58c13e}
Java Console
6.0.17
true
Adobe DLM (powered by getPlus(R))
1.6.2.63
true
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.mstone
rv:1.9.2.6
dom.ipc.plugins.timeoutSecs
-1
extensions.lastAppVersion
3.6.6
network.cookie.prefsMigrated
true
network.protocol-handler.warn-external.dnupdate
false
places.last_vacuum
1274710864
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false

Ryan 20 solutions 231 answers

Chosen Solution

You need to perform a few more steps!: set dom.ipc.plugins.enabled to false and dom.ipc.plugins.enabled.NPSWF32.dll to false.

You need to perform a few more steps!: set dom.ipc.plugins.enabled to false and dom.ipc.plugins.enabled.NPSWF32.dll to false.