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Firefox doesn't access GMAIL correctly, it returns "The page isn't redirecting properly"


When I navigate to mail.google.com, Firefox used to automatically log me into my Gmail account, however since I updated to the latest version of firefox. I continually get the error The page isn't redirecting properly appear on firefox. It works fine when I access it from IE. Any help would be greatly appreciated. I have also checked that browser is accepting cookies

URL of affected sites


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  • -LogMeIn, Inc. Remote Access Components
  • Adobe ESD Version Manager 2.0
  • Adobe Acrobat Plug-In Version 7.00 for Netscape
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  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
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  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Npdsplay dll


  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20100625 Firefox/3.6.6 (.NET CLR 3.5.30729)

More Information

The page isn't redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
* This problem can sometimes be caused by disabling or refusing to accept

  • Top 10 Contributor
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10751 solutions 96760 answers

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies" See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies --- See also http://kb.mozillazine.org/The_page_is_not_redirecting_properly

Helpful Reply

Worked for me!! TY

Question owner

same problem the gmail issue plus some web pages doesnt load correctly (all elements of the page load at left side), solution provide by cor-el solve both problems

SaiedHacker 0 solutions 1 answers

Firefox doesn't open Gmail Login page correctly most of the time show me

"The connection was interrupted"

but IE is so better than firefox to open Gmail account page

ZootAllures 0 solutions 2 answers

I had the same problem, other browsers were ok, just Firefox was failing.

I found it was enough to remove just the cookies for google.com.

Tools > Options > Privacy > Cookies: "Show Cookies", find google.com, click the Remove button.