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Very angry. I'm trying to update Chase credit card info and it crashes. It has crashed routinely since the last update. I hate Safari, but that's where I'm going if this doesn't get fixed..

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  • Last reply by cor-el

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See my last sentence.

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Create a new profile as a test to check if your current profile is causing the problems See [[Basic Troubleshooting|#Make_a_new_profile|Basic Troubleshooting:Make a new profile]]

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files) See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox