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When I download a plugin, an extra and try to install appears the message:The Firefox can't install the file in http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.xpi, because download error -228, so i can't install for example adobe.

Posted

well it's simple, when i try to install a plugin or an extra, appears a message that say: The firefox can't install the file in:

http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.xpi

because, download erro -228 it´s not a problem in my internet conection, could you help?

This happened

Every time Firefox opened

== (in the last question i put every ....opened, but is every i try to install) since after download the firefox and tried to install extras

Chosen solution

See: https://support.mozilla.com/en-US/kb/unable+to+install+add-ons#Download_Error_228 http://support.mozilla.com/tiki-view_forum_thread.php?locale=sk&comments_parentId=471049&forumId=1#threadId687367


You do NOT need getplus (the Adobe DLM or Download Manager) to get Adobe Flash (aka Shockwave Flash). It gets installed when you click that "Allow" button on the Adobe site; it downloads getplus and getplus, in turn, is suppose to download Flash, but it causes problems for a lot of users. Follow the instructions below instead to get Flash without getplus. To rid yourself of getplus, see if any of these suggestions works for you: http://secunia.com/community/forum/thread/show/3665/adobe_dlm_will_not_uninstall

Install/Update Adobe Flash Player for Firefox (aka Shockwave Flash): your ver. 10.0 r22; current ver. 10.1 r53 (important security update 2010-06-10) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: Updating Flash -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1


Other Issues: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~

Update Java: your ver. 1.6.0.17; current ver. 1.6.0.20 (important security update 04-15-2010) (Firefox 3.6 and above requires Java 1.6.0.10 and above; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 ) (Windows users: Do the manual update; very easy.) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: Updating Java Do the update with Firefox closed.

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • -Shockwave Flash 10.0 r45
  • np-mswmp
  • 1.9.0042.0
  • 2.0.0048.0
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
  • 6.0.12.732
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Default Plug-in
  • Pando Web Plugin
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • Windows Activation Technologies Plugin for Mozilla
  • 4.0.50524.0
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • NPWLPG
  • Nexon Game Controller
  • Nexon Game Controller 1.0.0.1
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • Version 0.9.17, copyright 2008-2010 Veetle Inchttp://www.veetle.com/
  • Version 0.9.17, Copyright 2006-2009 Veetle Inchttp://www.veetle.com/
  • Version 0.9.17, copyright 2006-2010 Veetle Inchttp://www.veetle.com/
  • Version 1.0.5, copyright 1996-2010 The VideoLAN Teamhttp://www.videolan.org/
  • Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; pt-PT; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6

More Information

Noções básicas
Nome
Firefox
Versão
3.6.6
Pasta do perfil
Abrir conteúdo da pasta
Plugins instalados
about:plugins
Configuração da versão
about:buildconfig
Extensões
Nome
Versão
Activado
ID
BitDefender Antiphishing Toolbar
2.0
true
FFToolbar@bitdefender.com
Adobe DLM (powered by getPlus(R))
1.6.2.63
true
RealPlayer Browser Record Plugin
1.1.4
true
Java Console
6.0.17
true
Skype extension for Firefox
4.2.0.5198
true
Flagfox
4.0.6
true
{1018e4d6-728f-4b20-ad56-37578a4de76b}
Search Helper Extension
1.0
true
{27182e60-b5f3-411c-b545-b44205977502}
Preferências modificadas
Nome
Valor
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.mstone
rv:1.9.2.6
extensions.lastAppVersion
3.6.6
network.cookie.prefsMigrated
true
places.last_vacuum
1275248055
print.print_printer
Enviar para o OneNote 2010
print.printer_Enviar_para_o_OneNote_2010.print_bgcolor
false
print.printer_Enviar_para_o_OneNote_2010.print_bgimages
false
print.printer_Enviar_para_o_OneNote_2010.print_command
print.printer_Enviar_para_o_OneNote_2010.print_downloadfonts
false
print.printer_Enviar_para_o_OneNote_2010.print_edge_bottom
0
print.printer_Enviar_para_o_OneNote_2010.print_edge_left
0
print.printer_Enviar_para_o_OneNote_2010.print_edge_right
0
print.printer_Enviar_para_o_OneNote_2010.print_edge_top
0
print.printer_Enviar_para_o_OneNote_2010.print_evenpages
true
print.printer_Enviar_para_o_OneNote_2010.print_footercenter
print.printer_Enviar_para_o_OneNote_2010.print_footerleft
&PT
print.printer_Enviar_para_o_OneNote_2010.print_footerright
&D
print.printer_Enviar_para_o_OneNote_2010.print_headercenter
print.printer_Enviar_para_o_OneNote_2010.print_headerleft
&T
print.printer_Enviar_para_o_OneNote_2010.print_headerright
&U
print.printer_Enviar_para_o_OneNote_2010.print_in_color
true
print.printer_Enviar_para_o_OneNote_2010.print_margin_bottom
0.5
print.printer_Enviar_para_o_OneNote_2010.print_margin_left
0.5
print.printer_Enviar_para_o_OneNote_2010.print_margin_right
0.5
print.printer_Enviar_para_o_OneNote_2010.print_margin_top
0.5
print.printer_Enviar_para_o_OneNote_2010.print_oddpages
true
print.printer_Enviar_para_o_OneNote_2010.print_orientation
0
print.printer_Enviar_para_o_OneNote_2010.print_pagedelay
500
print.printer_Enviar_para_o_OneNote_2010.print_paper_data
9
print.printer_Enviar_para_o_OneNote_2010.print_paper_height
11,00
print.printer_Enviar_para_o_OneNote_2010.print_paper_size_type
0
print.printer_Enviar_para_o_OneNote_2010.print_paper_size_unit
1
print.printer_Enviar_para_o_OneNote_2010.print_paper_width
8,50
print.printer_Enviar_para_o_OneNote_2010.print_reversed
false
print.printer_Enviar_para_o_OneNote_2010.print_scaling
1,00
print.printer_Enviar_para_o_OneNote_2010.print_shrink_to_fit
true
print.printer_Enviar_para_o_OneNote_2010.print_to_file
false
print.printer_Enviar_para_o_OneNote_2010.print_unwriteable_margin_bottom
0
print.printer_Enviar_para_o_OneNote_2010.print_unwriteable_margin_left
0
print.printer_Enviar_para_o_OneNote_2010.print_unwriteable_margin_right
0
print.printer_Enviar_para_o_OneNote_2010.print_unwriteable_margin_top
0
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false

TXGuy 87 solutions 861 answers

Chosen Solution

See: https://support.mozilla.com/en-US/kb/unable+to+install+add-ons#Download_Error_228 http://support.mozilla.com/tiki-view_forum_thread.php?locale=sk&comments_parentId=471049&forumId=1#threadId687367


You do NOT need getplus (the Adobe DLM or Download Manager) to get Adobe Flash (aka Shockwave Flash). It gets installed when you click that "Allow" button on the Adobe site; it downloads getplus and getplus, in turn, is suppose to download Flash, but it causes problems for a lot of users. Follow the instructions below instead to get Flash without getplus. To rid yourself of getplus, see if any of these suggestions works for you: http://secunia.com/community/forum/thread/show/3665/adobe_dlm_will_not_uninstall

Install/Update Adobe Flash Player for Firefox (aka Shockwave Flash): your ver. 10.0 r22; current ver. 10.1 r53 (important security update 2010-06-10) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: Updating Flash -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1


Other Issues: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~

Update Java: your ver. 1.6.0.17; current ver. 1.6.0.20 (important security update 04-15-2010) (Firefox 3.6 and above requires Java 1.6.0.10 and above; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 ) (Windows users: Do the manual update; very easy.) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: Updating Java Do the update with Firefox closed.

theskindiver 0 solutions 1 answers

I don't get an "allow" button, that's my problem. I get a prompt to d/l gp.xpi which I then try to run with Firefox but nothing happens. It's a loop I can't get out of.

cor-el
  • Top 10 Contributor
  • Moderator
10780 solutions 97024 answers

You do not need to download and install the Adobe Download Manager (GetPlus).

You can find the links to download the Flash plugin for Windows at the bottom of this page:

Adobe - Common Flash Player download and installation issues (Windows): http://www.adobe.com/products/flashplayer/support/index.html

Go to: 3. Download Adobe Flash Player

FarginNoob 0 solutions 1 answers

Helpful Reply

I'm having the same problem with this, only it happens with all add ons. I get error -228 when I try, every time.

I can't install through the add-on manager, from the add on site, or by saving the link on the site. I've tried downloading it in Firefox, Chrome, and IE to no avail.

I can, however, drag existing .xpi files into the add on manager and they will install just fine.

I've looked through all the available other documentation, including the two links suggested by TXGuy above and none of it has helped.

MeneerWitte 0 solutions 4 answers

Firefox 3.6.10 wont install Adobe Flashplayer plugin, error -228. Updated Firefox to 3.6.11. Firefox 3.6.11, same problem installing Adobe Flashplayer plugin, error 228.

Tried al hint/tips, still the same error.

MeneerWitte 0 solutions 4 answers

Firefox 3.6.10 wont install Adobe Flashplayer plugin, error -228. Updated Firefox to 3.6.11. Firefox 3.6.11, same problem installing Adobe Flashplayer plugin, error 228.

Tried al hints/tips, still the same error.

sebbe 0 solutions 1 answers

i get the -228 error all the time when trying this add thing of firefox, i used manuals on the internet with all possible causes and solutions on the error but didn't find how to fix it

Modified by sebbe