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MacAfee says Real-Time internet security turned off when accessing via Firefox.

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  • 6 have this problem
  • 6 views
  • Last reply by Morbus

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Although the MacAfee green OK sign comes on when accessing e-mail in xplornet.ca via Firefox ( my default), a pop-up message tells me that MacAfee protection in real-time is turned off.Clicking on the "Turn on" button returns me after seconds to the red "turned Off" alert.

This happened

Every time Firefox opened

Chosen solution

Hello Mark.

Although possibly not related to your problem, I have to remind you that the version of Firefox you are using at the moment has been discontinued and is no longer supported. On top of this, it has known unpatched bugs and security problems. I urge you to update to the latest version of Firefox, for maximum security, stability, performance and usability. You can get it for free, as always, at getfirefox.com.

As for your problems, you need to contact MacAfee for support.

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Chosen Solution

Hello Mark.

Although possibly not related to your problem, I have to remind you that the version of Firefox you are using at the moment has been discontinued and is no longer supported. On top of this, it has known unpatched bugs and security problems. I urge you to update to the latest version of Firefox, for maximum security, stability, performance and usability. You can get it for free, as always, at getfirefox.com.

As for your problems, you need to contact MacAfee for support.