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My Adobe Flash plugin is fully updated but it keeps crashing when I use Facebook applications


My Adobe Flash plugin is fully updated but it keeps crashing when I use Facebook applications. What could cause of this crash?

This happened

Not sure how often

== 3 days ago

locked by a moderator due to the age of this thread - please start you own thread and provide pertinent information about your problem

Modified by the-edmeister

Additional System Details

Installed Plug-ins

  • -BitTorrent Plugin 1
  • Office Plugin for Netscape Navigator
  • Adobe PDF Plug-In For Firefox and Netscape
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Pando Web Installer
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Default Plug-in
  • Provides additional functionality on Facebook. See our web site for details.
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • Shockwave Flash 10.1 r53
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • 4.0.50524.0
  • Google Update
  • Java(TM) Platform SE binary
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Npdsplay dll


  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20100611 Firefox/3.6.4

More Information

My Adobe Flash plugin is fully updated but it keeps crashing when I use Facebook applications. What could cause of this crash?

  • Top 10 Contributor
  • Moderator
10739 solutions 96650 answers

See Adobe Flash plugin has crashed - Prevent it from happening again

Set the pref dom.ipc.plugins.timeoutSecs on the about:config page to a higher value like 30. That will make Firefox wait longer to make a decision that the plugin has crashed due to not responding.

To open the about:config page, type about:config in the location (address) bar and press the Enter key, just like you type the url of a website to open a website. If you see a warning then you can confirm that you want to access that page.

Question owner

thank you, i'll try that now

tatteddragun 0 solutions 1 answers

I have the same problem and I tried that, well my computer is slower so I set it to 40 and it still crashed. When the FireFox security update and subsequent Adobe Flash Player were updated it happened immediately . I even tried to go back and use the last version of Adobe and it still crashes. Every game in facebook crashes, even chat in yahoo. Come on guys, my crops have withered, and my fish are almost dead! lol...Please help!

Question owner

Only difference is that I am running windows vista home premium and the problem with the adobe flash plug-in just started yesterday. I have gone to check to make sure that it is the current and most up to date version multiple times and it is. I have been sending the crash reports each time it happens as well.

I will try resetting the value to 30 as suggested above and hopefully that will resolve the problem. Otherwise I am going back to IE 8!

Question owner

i have the same problem everytime with facefook games....i tried to update adobe reader and i had this


now what??????????

Question owner

I am having a problem with Farmville as the Adobe Flash plug in keeps crashing.....how do I fix this....i have updated the Adobe Flash and still a problem...PLEASE HELP.

Question owner

Guys, I did what cor-el said It worked on be, but I don't play Farmville it's no longer crashing for me except I put the time-out time more than 30secs so yea O.o

Question owner

I did as was suggested and changed the time out to more than 30 seconds and so far I have not had the problem. However, I am also getting a link stating to update my firefox ~ but I am just closing the box since I did not start having this problem until I did the firefox update to begin with.

  • Top 10 Contributor
  • Moderator
3195 solutions 24387 answers

You might want to try 45 seconds for that preference, which what 3.6.6 changes it to.

Raspberrycreamcake 0 solutions 1 answers

Read this- http://support.mozilla.com/en-US/kb/The+Adobe+Flash+plugin+has+crashed

You're supposed to set it to -1

Not 30, 45, etc but -1 apparently!

I just did that, so we'll see if it works!

makenas_nana 0 solutions 2 answers

I have changed the configuration to -1. still doesn't work. also when I go to help and check firefox version, it says 3.6.12, instead of 3.6.6 that everyone is talking about. This has been going on for 4 days when I try to get on to Farmville. Is there a problem between FB, Farmville and Firefox???? Please help, my farm is going to hell!!

makenas_nana 0 solutions 2 answers

did it work for you? It didn't for me :^{

TOODOPE 0 solutions 1 answers

Helpful Reply

I HAVE FIREFOX 3.6.12 AND 30, 45, AND -1 DONT WORK :(

kizmet 0 solutions 1 answers

I'm guessing this issue was never resolved? I did everything suggested with the exception of upgrading firefox from 3.6.13 to 3.6.6 because the browser won't let me.... tried umpteen number of times hitting the help button and looking for ff updates but it keeps saying I have the latest version. Does 3.6.6 really exist?

  • Top 10 Contributor
  • Moderator
10739 solutions 96650 answers

Firefox 3.6.6 is an older version (13 - 6 makes 7 versions backwards), so that is downgrading.

yanks54 0 solutions 1 answers

PROBLEM SOLVED...for me at least. not sure if anyone else posted this my lazy ass didnt want to read, so i solved it on my own for me. my flashplayer was crashing bringing up that ohhh your computer sucks message send report crap. so the steps i took were

open firefox--click 'tools'--click 'add-ons'--click 'Plugins' tab (at top)--click 'Quicktime Plug-in 7.6.5--click 'disable'   ...i hope this helps others out there who had this problem or something similar

Modified by yanks54

CRESCENDO 0 solutions 1 answers

This version of Adobe Flash (Mac) was suggested to me from a Mozilla rep during chat and was the only thing that worked: http://download.macromedia.com/pub/labs/flashplatformruntimes/flashplayer10-3/flashplayer10-3_rc1_mac_042011.dmg

JesseBrand 0 solutions 1 answers

Helpful Reply

None of the 'fixes' Adobe or Firefox have, 'fix' anything. Mine crashes once every 5 minutes... this is bulls#!@ guys. I've sworn by FF for years, but I can't get any work done with this... I'm dumping FF

Modified by JesseBrand

etegration 0 solutions 1 answers

bullshit fixes! IE does not crash with the whatever version of flash i have install so why Firefox?!

SuperWood 0 solutions 1 answers

This is flippin' ridiculous! Adobe has never crashed on me like this........I have an older computer and it's really not that much to write home about especially considering it's overall performance or lack there of......

But Adobe has never given me problems like this, it's always been rock solid.....either some new update or patch has effected older systems in some adverse way or some jerk-ass is out there in hacker heaven.

Regardless, "Someone's Got Some 'Splaining To Do......."

I mean what the hell is this, it's happening to me at least three times a day and has for the last week........."You Wanna Do Something?.........I'm Going Nutso Over 'Ere!"