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Firefox freezes when flash is used.

Posted

Firefox freezes when flash is used at all. I have checked everything and it is only with flash 10.1.53.64 on Fir

== a site using flash is opened

Chosen solution

I am using Windows 7 and I have the same problem. When I went to 3.6.4, Firefox would lock up every time I tried to play any flash video. I tried several sites and it would lock up every time requiring me to terminate with task manager. I updated Flash player and even tried uninstalling and installing again, nothing would fix this problem.

I read they have supposedly separated the plugins like flash in a separate process to keep firefox from crashing if flash does, but apparently they have not done this right. I had to go back to Firefox ver 3.6.3 and flash works without any problems in that version. Seems firefox needs to correct 3.6.4 since it seems it's messed up flash video for a lot of users, if not most. It's useless if it can't play flash since almost all websites use this format!

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Additional System Details

Installed Plug-ins

  • -getplusplusadobe16263
  • Default Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 10.1 r53
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Rhapsody Player Engine Plugin
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.4) Gecko/20100611 Firefox/3.6.4 (.NET CLR 3.5.30729)

More Information

i have done everything i can find.

Question owner

Same here. I wish Mozilla didn't push an update that didn't play well with something as commonplace as Flash.

JYOuyang 18 solutions 174 answers

Please make sure your Flash plugin is up to date: http://www.mozilla.com/en-US/plugincheck/

If you're having issues with 3.6.4 and the Flash plugin, please take a look at Adobe Flash plugin has crashed - Prevent it from happening again and increase the timeout as indicated.

Question owner

It also happens to me on Windows Vista SP1, Firefox 3.6.4, flash up to date. Youtube usually does it, and if I kill plugin-container.exe the browser unfreezes, of course, without the plug-in content.

Question owner

Your very helpful JYOuyang, but the proble is the new flash and it stays in the frozen state, so ya "very helpful" there.

Chosen Solution

I am using Windows 7 and I have the same problem. When I went to 3.6.4, Firefox would lock up every time I tried to play any flash video. I tried several sites and it would lock up every time requiring me to terminate with task manager. I updated Flash player and even tried uninstalling and installing again, nothing would fix this problem.

I read they have supposedly separated the plugins like flash in a separate process to keep firefox from crashing if flash does, but apparently they have not done this right. I had to go back to Firefox ver 3.6.3 and flash works without any problems in that version. Seems firefox needs to correct 3.6.4 since it seems it's messed up flash video for a lot of users, if not most. It's useless if it can't play flash since almost all websites use this format!

Question owner

Yup, same thing. With the latest Firefox and the latest Flash, I got so many crashes on flash enabled sites I've had no choice but to disable flash in Firefox, and the fact that when I try to search for help on this problem, 95% of the pages I get are nothing more than mindless drones pretending to be "tech reporters" regurgitating the press release claiming "Flash won't crash your browser anymore! Wheeee!" does nothing for my good mood.

Everything worked fine with the prior versions. I was good little moron and followed the suggestions to upgrade both. Now a significant chunk of web content is unavailable to me, and the only thing I am hearing is self-congratulatory pap from Mozilla and the so-called "press".

nerdzz100 0 solutions 2 answers

I have the same problem just makes me mad! nothing to do i have done all and none of it works! ive researched and many say the same now am stuck here with out skype youtube & pandora all my favorite things!!! sooo disappointed and makes me sad that i have to wait for this update! D:

AliceWyman
  • Top 25 Contributor
  • Moderator
191 solutions 1967 answers

Try disabling hardware acceleration in your Flash Player display settings. Ref: http://kb.mozillazine.org/Flash#Performance_or_display_issues_...

See these articles for instructions and more information:

Flash video won't play full screen on YouTube, Facebook and other websites

http://www.macromedia.com/support/doc.../help01.html

raudi_ch 0 solutions 1 answers

Helpful Reply

same problem here: Mozilla/5.0 (Windows; U; Windows NT 6.1; de; rv:1.9.2.14) Gecko/20110218 Firefox/3.6.14 i got it running on 64 bit windows with the latest and greatest flash Shockwave Flash 10.2 r152 and NO its not HW-acceleration. Firefox Freezes. *EVERY* time i go to youtube! it really makes me think about using chrome. i have to pull out the taskmanager and kill firefox. only thing that helped a bit was http://forums.techarena.in/technology-internet/1219058.htm "Open my computer and your c drive. Then open documents and settings and the your user name folder. Then go to application data > macromedia > flash player >shared object > GVP00001. Delete all the file from this folder. In the same way C > Documents and Settings > username > Application Data > Macromedia > Flash Player > macromedia.com > support > flashplayer > sys. Clear all the files form this folder also. Then just restart your computer."

that worked. but only a few videos and restarts later it would freeze again. hey, i'm not going to do this every second day. yes i know this is 99% a flash issue and not a firefox issue. but IE works, chrome works. so please, *please*, PLEASE fix it or find a solution or workaround or kick the guys over at macromedia.

the two things that hold me here is my deep and long love for firefox. and the del.icio.us plugin ;-)

icy112 0 solutions 5 answers

Helpful Reply

try this it's working perfectly with me

http://www.technogadge.com/how-to-stop-firefox-plugin-container-exe-process/

rgp2000 0 solutions 2 answers

Quick update....I had same problem with flash freezing up system with firefox 4.0, but found I had same problem on Chome. After some research, you can thank Adobe with their latest Flash Update which requires the LATEST DISPLAY DEVICE DRIVER. In my case, after updating ATI display driver to April 2011 driver, Flash problem is fixed - Problem is not Firefox or Chrome Problem in my case. I hope this helps some folks.

AliceWyman
  • Top 25 Contributor
  • Moderator
191 solutions 1967 answers

For anyone wanting to update their video display driver to fix problems with Flash 10.1 or above, see Upgrade your graphics drivers to use hardware acceleration and WebGL and these Adobe documents:

Modified by AliceWyman