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My master password stopped working (and I didn't change it?).

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Suddenly (literally) my master password has stopped being recognized by my computer. When I type in the "old" password to change it to something new, it doesn't recognize the old one either. Any advice???

This happened

Every time Firefox opened

== Today. No good reason/cause is apparent.

Suddenly (literally) my master password has stopped being recognized by my computer. When I type in the "old" password to change it to something new, it doesn't recognize the old one either. Any advice??? == This happened == Every time Firefox opened == Today. No good reason/cause is apparent.

Chosen solution

Hi,

This link will show you how to reset your master password. https://support.mozilla.com/en-US/kb/Forgot+my+master+password

I hope this help's.

Kind Regards,


Cody Bush (cbush15)

Read this answer in context 1

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cbush15 2 solutions 7 answers

Chosen Solution

Hi,

This link will show you how to reset your master password. https://support.mozilla.com/en-US/kb/Forgot+my+master+password

I hope this help's.

Kind Regards,


Cody Bush (cbush15)

Hi, This link will show you how to reset your master password. https://support.mozilla.com/en-US/kb/Forgot+my+master+password I hope this help's. Kind Regards, Cody Bush (cbush15)

Question owner

Thanks. Reset worked. But still curious - anyone seen this before? I've literally never changed (or tried to change) the MP. But it suddenly stopped working...

Thanks. Reset worked. But still curious - anyone seen this before? I've literally never changed (or tried to change) the MP. But it suddenly stopped working...
cor-el
  • Top 10 Contributor
  • Moderator
17540 solutions 158604 answers

You should make a backup of key3.db and signons.sqlite to prevent losing passwords. --- To backup or restore passwords in Firefox 3.5/6 you need two files: key3.db and signons.sqlite (previous versions of Firefox used a file signons#.txt).

Key3.db stores the encryption key for the signons.sqlite or signons#.txt file and without that matching key3.db file you can't access the encrypted password. You can look at the Password Exporter extension to backup and restore the names and passwords.

See also http://kb.mozillazine.org/Password_Manager#Backing_up_and_restoring_passwords

You should make a backup of key3.db and signons.sqlite to prevent losing passwords. --- To backup or restore passwords in Firefox 3.5/6 you need two files: [http://kb.mozillazine.org/key3.db key3.db] and signons.sqlite (previous versions of Firefox used a file signons#.txt). Key3.db stores the encryption key for the signons.sqlite or signons#.txt file and without that matching key3.db file you can't access the encrypted password. You can look at the [https://addons.mozilla.org/firefox/addon/2848 Password Exporter] extension to backup and restore the names and passwords. See also http://kb.mozillazine.org/Password_Manager#Backing_up_and_restoring_passwords
cbush15 2 solutions 7 answers

No Problem :)

Happy to Help


Kind Regards,


Cody Bush (cbush15)

No Problem :) Happy to Help Kind Regards, Cody Bush (cbush15)
DoraLorraine 0 solutions 2 answers

Anonymous, YES... The same thing happened to me. I tried the fixes that were offered but none worked. Eventually I had to uninstall FF, search Window for any references and delete them and then reinstall.

    I didn't try again because I'm wondering if deleting History, Cookies, Temp Files etc... caused the problem???

     If that's the case I wouldn't like that at all.
    Does anyone know anything about this?

Thank You, DoraLorraine

Anonymous, YES... The same thing happened to me. I tried the fixes that were offered but none worked. Eventually I had to uninstall FF, search Window for any references and delete them and then reinstall. I didn't try again because I'm wondering if deleting History, Cookies, Temp Files etc... caused the problem??? If that's the case I wouldn't like that at all. Does anyone know anything about this? Thank You, DoraLorraine

Modified by DoraLorraine