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Every version 3.5 and higher crashes upon launch.

  • 2 replies
  • 1 has this problem
  • Last reply by cor-el

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When Firefox 3.5 came out a long time ago, I was ecstatic. However, upon download and launch, it crashed immediately. I didn't think too much of it since it was brand new, it might have some bugs. I went back to version 3. Today I tried to install version 3.6.3, and was astounded that the exact same thing happened; It crashed. So I went through every single guide Mozilla has related to crashes, and I uninstalled add-ons, and I disabled plugins, to no avail. It doesn't start in Safe Mode. However, version 3 and all variations of that still work perfectly fine for me. I'm running Windows Vista 32-Bit.

Crash ID(s)

e568c18b-6798-4b38-903c-29ae62100621, e3c706a2-6e03-4495-98b2-5af132100621, 84fdb0d4-afb7-4fec-a74c-b3c402100621

All Replies (2)

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See (please do not comment in bug reports)

Do a malware check with a few malware scan programs. You need to use all programs because each detects different malware. Make sure that you update each program to get the latest version of the database. - Malwarebytes' Anti-Malware - SuperAntispyware - Spybot Search & Destroy - Ad-Aware Free - Windows Defender: Home Page .......... See also "Spyware on Windows": and What to do when searches take you to the wrong search website

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Thank you very much, I did as you asked and I can finally upgrade to the newest version of Firefox.