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When I open firefox the toolbar is greyed out and there is no address or bookmarks available

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  • 5 have this problem
  • Last reply by zzxc

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When i open firefox there is no address and no bookmarks saved. The toolbar buttons are also greyed out. I have not updated anything and have disabled plug ins and add ons but no change. Have read similar posts but cannot understand the suggestions as i have no knowledge of operating outside the applications. Please help.

User Agent

Mozilla/5.0 (X11; U; Linux i686; en-US; rv: Gecko/2008102920 Firefox/3.0.4

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From your description, it seems that an add-on may me causing your issue. Follow the steps at Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems to test whether your extensions are causing this behavior. Reply back here with the results and with the name(s) of any extensions you have enabled.

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Safe mode did not fix. All extensions are disabled but I had several in use when problem occurred. I have no idea how to rebuild profile in firefox if it is the places profile which is damaged.