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Firefox 3.6.3 downloads files to the desktop but they are invisible (can't open it)

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  • 8 have this problem
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  • Last reply by user66338

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Firefox says that it just downloaded a file, but I can't have an access to it and don't see it. Location was chosen with attention.

This happened

Every time Firefox opened

== when upgrading to 3.6.3

Firefox says that it just downloaded a file, but I can't have an access to it and don't see it. Location was chosen with attention. == This happened == Every time Firefox opened == when upgrading to 3.6.3

Chosen solution

Hello Kuolematon,

this issue might've been caused by a download antivirus check. We'll disable the antivirus check for downloads now:

  1. Enter about:config in Firefox and press Enter.
  2. Enter browser.download in the Filter textbox.
  3. Search for a preference named browser.download.scanWhenDone .
  4. Double-click on this preference to set the value to false.

Afterwards, see if you can download files again!

Kind regards, Tobbi Firefox Support Volunteer

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Chosen Solution

Hello Kuolematon,

this issue might've been caused by a download antivirus check. We'll disable the antivirus check for downloads now:

  1. Enter about:config in Firefox and press Enter.
  2. Enter browser.download in the Filter textbox.
  3. Search for a preference named browser.download.scanWhenDone .
  4. Double-click on this preference to set the value to false.

Afterwards, see if you can download files again!

Kind regards, Tobbi Firefox Support Volunteer