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When starting Firefox 3.6.3 under Win7 Pro get the following message: "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." Tried rebooting, uninstalling. No

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  • Last reply by cor-el

AnonymousUser
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When starting Firefox 3.6.3 under Win7 Pro get the following message: "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." Tried rebooting, uninstalling. No luck. Any ideas?

== Tried pasting Profile from another computer (same version Firefox, Vista)

When starting Firefox 3.6.3 under Win7 Pro get the following message: "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." Tried rebooting, uninstalling. No luck. Any ideas? == Tried pasting Profile from another computer (same version Firefox, Vista)

All Replies (3)

cor-el
cor-el
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Firefox probably can't find the profile that is specified in profiles.ini

See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

AnonymousUser
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Thanks for the reply. I've also tried copying my profile from a computer running Vista and tried un-installing FIrebox, booting and then re-installing. Same problem.

cor-el
cor-el
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You also need to copy profiles.ini. Otherwise Firefox can't find that profile or you need to use the [Manager] to create a new profile and chose the location of that copied profile as the location of that new profile.

I see that I posted the wrong link above, sorry about that. Should have been: http://kb.mozillazine.org/Recovering_a_missing_profile