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1.firefox exits on clicking "Downloads" or "Add-ons" and 2. i could not log-in into any site .

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  • Last reply by Morbus

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i was trying to learn how to develop extensions for firefox from one of the blogs of mozilla.. in that he asked me to create a profile and i was following whatever he said... meanwhile this happened.. i could not sign-in into any site.. gmail or hotmail or yahooo etc...... only basic html links are working fine.... and whenever i check out the "Downloads"-- Ctrl+Y or Add-ons ,the firefox quits.... i could not download any file...

This happened

Every time Firefox opened

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Hello Vamsi.

Although possibly not related to your problem, I will remind you that the version of Firefox you are using at the moment has been discontinued and is no longer supported. Furthermore, it has known bugs and security problems. I urge you to update to the latest version of Firefox, for maximum stability, performance, security and usability. You can get it for free, as always, at getfirefox.com.

As for your problem, you may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode and select Disable all add-ons. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.

If you want support for one of your add-ons, you'll need to contact its author.