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Connection has timed out for only certain sites


Hi, since a couple of days ago, I am having trouble opening a select few webites and get the message that they have timed out. They are popular ones, ebay.ca, BBC, and chapters.ca. I also cannot view the itunes store in itunes, although I am still able to update podcasts. The only thing I did recently to the computer was uninstall norton, and install Microsoft security essentials. I have xp and firefox 3.6.3 I've searched for solutions and have cleared cache, cookies, updated java, ran norton removal tool, removed cookie file, tried no proxy, tried auto-detect proxy...and I am stumped. I don't know what else to try. Any ideas?

URL of affected sites

http://www.ebay.ca/, http://www.chapters.ca, http://news.bbc.co.uk/

Additional System Details

Installed Plug-ins

  • -The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 10.0 r42
  • iTunes Detector Plug-in
  • GEPlugin
  • 4.0.50524.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Google Update
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
  • Adobe Acrobat Plug-In Version 7.00 for Netscape


  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729)

More Information

Question owner

I think its related to Firefox

Question owner

I have the same problem since I updated to 3.6.3 Three diferent machines with the same problem, 2 at home and 1 at work.

Helpful Reply

My problem has been resolved. I called my internet provider to get some help because I had no problem getting these websites when I used my aircard with the laptop, but when I went back to using the modem, couldn't get them. He went in and did something with the settings to the router, and since then it's been fine.

Question owner

I get "The connection has timed out" error on certain websites like moneycontrol.com adobe etc started getting this error after i formatted my computer

Question owner

But only in Firefox. Once I hit Try Again, it loads fine. This does not happen in IE though so I'm pretty sure it's Firefox related

mlesniak 0 solutions 1 answers

Helpful Reply

I am convinced that this problem is Firefox-related because I only ever seem to have it when I'm using Firefox (I'm using 3.6.12 currently). My problem occurs on web sites that I use quite a lot and I never had a problem until after Firefox had been updated. The trouble is that I have been getting this problem for so long that I can not remember the update that caused the problem. This is most frustrating when it happens on web sites for my online banks. Clearing the browser cache does not work (or may only work temporarily). Marcus

  • Top 10 Contributor
  • Moderator
10776 solutions 96959 answers

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.


malmal 0 solutions 1 answers

This "time out" applies to my Google home page, Google search, and Gmail. All others are as fast as ever. Is there a way to increase the time to a couple of minutes so Firefox wont time out?

sushanrungta 0 solutions 1 answers

I get "The connection has timed out" error on certain websites like appuonline.com adobe etc started getting this error after i formatted my compute.

dialabank900 0 solutions 1 answers

i have faced the same problem some times but it is resolved automatically after some time. no matters and not a big issue.

Know latest Home Loan interest rates only at: www.dialabank.com

Modified by dialabank900