Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why does firefox freeze when the downloads window pops up

  • 5 replies
  • 123 have this problem
  • 4521 views
  • Last reply by colgategirl

more options

if i try downloading anything off of a web page like a picture or a pdf just anything that makes my download window pop up it freezes firefox and i have to end program

This happened

Every time Firefox opened

last weekend

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.55 Safari/533.4

All Replies (5)

more options

See http://kb.mozillazine.org/Unable_to_save_or_download_files

Try to delete downloads.sqlite (plus downloads.rdf, if it exists) in the Profile Folder

more options

even if i open the download window manually it freezes. so if the download window opens at all firefox freezes

more options

THANK YOU!

1) Close Firefox 2) Delete downloads.sqlite from the Profile folder 3) Start Firefox

FF will create a NEW sqlite file that WORKS. Downloads now do not crash the program!

more options

i have still this problem after i do these steps!

more options

Brilliant! Worked for me. Have had this problem for a year now. Had to make sure firefox.exe was ended in task manager first though as it wouldn't do it first time round. Thanks cor-el!