Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes on certain websites without creating a log

  • 3 replies
  • 2 have this problem
  • Last reply by cor-el

more options

When I do this google search: Firefox immediately crashes and tells me that a crash report couldn't be generated. I'm fully updated and I don't think I have any offending plug ins.

All Replies (3)

more options

Your plugins list shows outdated plugin(s) with known security and stability risks.

# Adobe Shockwave for Director Netscape plug-in, version 11.0
# Java Plug-in 1.6.0_11 for Netscape Navigator (DLL Helper) 

Update the Java and Shockwave for Director plugin to the latest version. See: (you need JRE) --- See also and Troubleshoot Firefox crashes (closing or quitting unexpectedly)

more options

Hi cor-el,

I tried updating my plugins but it does not seem to have fixed the problem. I am looking more into the possibility that I have an offending plugin but no luck yet.

Thanks, Steve

more options

I just disabled all of my plugins via tools>add-ons>plugins but the problem did not go away.