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all of a sudden on my facebook my videos will not load and it keeps asking me to update flas player over and over . i do that and it still will not load it . it was fine a week ago. face book still workls on Internet exployer

Posted

all of a sudden my videos wont play on my facebook page. It keeps asking me to update flash. I do what it tells me and it says flash is already on there do I want to reload? I hit yes. Videos still will not play.My face book works fine on Internet exployer.

This happened

Every time Firefox opened

== about 10 ten days ago

all of a sudden my videos wont play on my facebook page. It keeps asking me to update flash. I do what it tells me and it says flash is already on there do I want to reload? I hit yes. Videos still will not play.My face book works fine on Internet exployer. == This happened == Every time Firefox opened == about 10 ten days ago

Additional System Details

Installed Plug-ins

  • -Cooliris embedded in a tab
  • getplusplusadobe16263
  • np-mswmp
  • Adobe PDF Plug-In For Firefox and Netscape
  • 1.9.0042.0
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Default Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Provides additional functionality on Facebook. See our web site for details.
  • Shockwave Flash 10.0 r2
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • iTunes Detector Plug-in
  • 3.0.50106.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Update
  • Java(TM) Platform SE binary
  • Next Generation Java Plug-in 1.6.0_18 for Mozilla browsers
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 ( .NET CLR 3.5.30729)

More Information

all of a sudden my videos wont play on my facebook page. It keeps asking me to update flash. I do what it tells me andit says flas is already on there do I want to reload? I hit yes. Videos still will not play.My face book works fine on Internet exployer.

TXGuy 87 solutions 861 answers

Install/Update Adobe Flash Player for Firefox: your ver. 10.0 r2; current ver. 10.0 r45 See: Updating Flash -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1

  • NOTE: On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
  • NOTE for IE: Firefox and most other browsers use a Plugin. IE uses an ActiveX version of Flash. To install/update the IE ActiveX Adobe Flash Player, same instructions as above, except use IE to download the ActiveX Flash installer.

Also see: http://kb.mozillazine.org/Flash How do I edit options to add Adobe to the list of allowed sites


Other Issues: to correct security/stability issues

Update Java: your ver. 1.6.0.18; current ver. 1.6.0.20 (important security update 04-15-2010) (Firefox 3.6 and above requires Java 1.6.0.10 and above; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6) (Windows users: Do the manual update; very easy.) See: Updating Java Do the update with Firefox closed.

<u>'''Install/Update Adobe Flash Player for Firefox'''</u>: your ver. 10.0 r2; current ver. 10.0 r45 See: '''[http://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash Updating Flash]''' -'''<u>use Firefox to download</u>''' and <u>'''SAVE to your hard drive'''</u> (save to Desktop for easy access) -exit Firefox (File > Exit) -check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'') -double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1 *<u>'''NOTE: On Vista and Windows 7'''</u> you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm *'''<u>NOTE for IE:</u>''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version of Flash. To install/update the IE ActiveX Adobe Flash Player, same instructions as above, except use IE to download the ActiveX Flash installer. Also see: http://kb.mozillazine.org/Flash [[How do I edit options to add Adobe to the list of allowed sites]] --------------------- <u>'''''Other Issues''''': to correct security/stability issues</u> <u>'''Update Java'''</u>: your ver. 1.6.0.18; current ver. 1.6.0.20 (<u>important security update 04-15-2010</u>) (Firefox 3.6 and above requires Java 1.6.0.10 and above; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6) ''(Windows users: Do the manual update; very easy.)'' See: '''[http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates Updating Java]''' Do the update with Firefox closed.