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On a 12" PB G4 running 10.4.11, Firefox 3.6.3 is crashing when I attempt to print a page at the Netflix site. Afterwards the Firefox session cannot be restored. Cycle repeats.

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  • Last reply by Morbus

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12" PowerBook G4 running 10.4.11 with 640MB RAM and 57GB free disk space Firefox 3.6.3 Connecting to LAN via Ethernet cable attached to AirPort Extreme using 802.11n to link to Time Capsule

Crash ID(s)

2bc4b759-4875-49eb-99b5-994902100526

All Replies (1)

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Hello Bruce. I'm sorry for the late reply (doing a round-up of similar problems).

You may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode and select Disable all add-ons. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.

If you want support for one of your add-ons, you'll need to contact its author.