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one secure website loads painfully slow (7 minutes !). Only this site. How can I streamline firefox to load these pages faster?

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one secure website loads painfully slow (7 minutes !). Only this site. How can I streamline firefox to load these pages faster? This started happening only after I switched from McAffee to Norton Security Suite. Other secure sites load just fine.

URL of affected sites

http://www.chase.com

one secure website loads painfully slow (7 minutes !). Only this site. How can I streamline firefox to load these pages faster? This started happening only after I switched from McAffee to Norton Security Suite. Other secure sites load just fine. == URL of affected sites == http://www.chase.com

Additional System Details

Installed Plug-ins

  • -npmnqmp 989898989877
  • Office Plugin for Netscape Navigator
  • np-mswmp
  • 1.9.0009.1
  • Adobe PDF Plug-In For Firefox and Netscape 8.2.2
  • Default Plug-in
  • Shockwave Flash 10.0 r45
  • Picasa plugin
  • 3.0.50106.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Next Generation Java Plug-in 1.6.0_19 for Mozilla browsers
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.0.10 NET_mmhpset (.NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

More Information

Norton IPS 2.0, Norton toolbar 4.6

Chris Ilias
  • Moderator
362 solutions 1960 answers

Helpful Reply

If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? For instructions on starting in Safe Mode, see Troubleshoot Firefox issues using Safe Mode.

If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? For instructions on starting in Safe Mode, see [[Safe Mode]].
cor-el
  • Top 10 Contributor
  • Moderator
17693 solutions 160088 answers

You have or had an extension installed (NET_mmhpset) that has changed the user agent from Firefox/3.6.3 to Firefox/3.0.x.

You can check the general.useragent prefs on the about:config page. You can open the about:config page via the location bar, just like you open a website. Filter: general.useragent If general.useragent prefs are bold (user set) then you can right-click that pref and choose Reset.

See Web sites or add-ons incorrectly report incompatible browser and Find what version of Firefox you are using See also http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default

You have or had an extension installed (NET_mmhpset) that has changed the user agent from Firefox/3.6.3 to Firefox/3.0.x. You can check the '''general.useragent''' prefs on the '''about:config''' page. You can open the ''about:config'' page via the location bar, just like you open a website. Filter: '''general.useragent''' If ''general.useragent'' prefs are bold (user set) then you can right-click that pref and choose ''Reset''. See [[Web sites or add-ons incorrectly report incompatible browser]] and [[Finding your Firefox version]] See also http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default