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webinar is playing and i can't find window to shut off

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  • Last reply by Morbus

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i was watching a webinar yesterday. when i opened firefox this morning it started to play but i can't find the window to shut down the webinar.

This happened

Just once or twice

== i started up firefox and had a video from previous day.

i was watching a webinar yesterday. when i opened firefox this morning it started to play but i can't find the window to shut down the webinar. == This happened == Just once or twice == i started up firefox and had a video from previous day.

All Replies (2)

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Hello Stuart.

You may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode and select Disable all add-ons. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.

If you want support for one of your add-ons, you'll need to contact its author.

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Thanks for the reply. I was able to get out of the loop by forcequiting firefox. I am having a consultant come in the next couple of weeks and I will have him check out the add on's. Thank again Stuart