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Financial graphs won't draw in Yahoo Finance

  • 7 replies
  • 60 have this problem
  • 564 views
  • Last reply by mbr820

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When I select interactive chart on Yahoo finance, screen goes white

URL of affected sites

http://yahoo.com/finance

All Replies (7)

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Hello Les.

That site's charts use Flash, so you need to have Flash installed and updated.

http://support.mozilla.com/en-US/kb/Installing+the+Flash+plugin

Don't forget to make sure it's up to date if you already have it.

If it doesn't work, you may be having a problem with some extension that is hindering your Firefox's normal behavior. Have you tried disabling all extensions (just to check), to see if Firefox goes back to normal?

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In Firefox 3.6 and later versions you need the Next-Generation Java™ Plug-In (present in Java 6 U10 and later).

Your plugins list shows outdated plugin(s) with known security and stability risks.

# Java Plug-in 1.6.0 for Netscape Navigator (DLL Helper)

Update the Java plugin to the latest version. See http://java.sun.com/javase/downloads/index.jsp#jdk (you need JRE)

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How do I disable all extensions?

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If it is for diagnostic purposes, start Firefox in safe mode and select "disable all add-ons". Add-ons include Extensions, Themes and Plugins.

If you want to manage your installed extensions, you can go into Tools > Add-ons > Extensions (in Windows, other OSes will have different paths).

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Les Corbin and Morbus

When entering Troubleshoot Firefox issues using Safe Mode, it automatically, temporarily disables extensions (see the first sentence on the Safe Mode entry window here: http://support.mozilla.com/en-US/kb/Safe+Mode#Safe_Mode_window ). The extensions, themes and customs settings are automatically re-enabled when leaving Safe Mode. Also see: http://support.mozilla.com/en-US/kb/Firefox+is+stuck+in+Safe+Mode

Placing a check mark next to "disable all add-ons", disables them and they must be individually/selectively re-enabled on the Tools > Add-ons > Extensions/Theme, etc. panels.

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For anyone using Ubuntu/Linux - just learned that Adobe has discontinued support for Flash in Linux. (I use Ubuntu).

 I found a work-around by installing Opera.  Not sure how Opera has got Adobe flash to work but it does and this is after I have not been successful at getting Adobe flash to work in Firefox (after trying numerous things).
Guess, I'm going to become a lot more familiar with Opera.  It DOES seem to be faster, something I've heard before but I can now testify first hand.
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You need to clear the cache located at:

C:\Users\MyUserID\AppData\Local\Mozilla\Firefox\Profiles\***********.default\Cache