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How do I avoid crash/burn/lock ups when install FF3?

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Hi, I've tried to install FF3 three times since it came out. Each time was a disaster, favorite bookmarks were erased and any attempt to do an internet search locked up the computer, it took weeks to solve each time. I've learned to hate and fear FF3, but now theres no choice. Help, please? Now I have to install it, what can I do to make this go smoothly?

I've copied all my files and bookmakers to disk, just in case. BTW I have a Del 3000, 5 years old, XP, with all its standard software, other than kodaks easyshare there are no difficult or demanding software added. thanks Roger

Hi, I've tried to install FF3 three times since it came out. Each time was a disaster, favorite bookmarks were erased and any attempt to do an internet search locked up the computer, it took weeks to solve each time. I've learned to hate and fear FF3, but now theres no choice. Help, please? Now I have to install it, what can I do to make this go smoothly? I've copied all my files and bookmakers to disk, just in case. BTW I have a Del 3000, 5 years old, XP, with all its standard software, other than kodaks easyshare there are no difficult or demanding software added. thanks Roger

Additional System Details

Installed Plug-ins

  • -NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • ActiveTouch General Plugin Container Version 103
  • Default Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape
  • Shockwave Flash 10.0 r45
  • 3.0.50106.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Updater pluginhttp://pack.google.com/
  • Classic Java Plug-in 1.6.0_19 for Netscape and Mozilla
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.20) Gecko/20081217 Firefox/2.0.0.20

More Information

Chris Ilias
  • Moderator
354 solutions 1943 answers

Try creating a new profile. See Recovering important data from an old profile

Try creating a new profile. See [[Recovering important data from an old profile]]
cor-el
  • Top 10 Contributor
  • Moderator
17473 solutions 157926 answers

Make sure that your security software (Firewall and Anti-virus) isn't blocking Firefox. A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, maybe after detecting changes (update) to the Firefox program. Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox. See Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls --- If you keep having problems then do a clean reinstall.

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop. Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling. ..... See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Make sure that your security software (Firewall and Anti-virus) isn't blocking Firefox. A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, maybe after detecting changes (update) to the Firefox program. Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox. See [[Firewalls]] and http://kb.mozillazine.org/Firewalls --- If you keep having problems then do a clean reinstall. Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop. Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling. ..... See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall