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I sometimes see Chinese characters across the top of my screen. The remainder of the page is in English. What is the problem?

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  • 21 have this problem
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  • Last reply by cor-el

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I sometimes see Chinese characters followed by a "x" across the top of my home page. The rest of the page is in English. Any idea what the problem is?

This happened

Just once or twice

== Unsure

All Replies (5)

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Troubleshooting Information. For reference in posting future questions. See: Use the Troubleshooting Information page to help fix Firefox issues

Foreign characters in the Title Bar Real Player Browser Record plug-in extension can cause that. If you have RealPlayer Browser Record Plugin extension, disable/remove the RealPlayer Browser Record Plugin extension in the RealPlayer Preferences (RP: Tools > Preferences > Download & Recording) . Restart Firefox and test. See Noah_SUMO's illustrated answer in the procedure to disable Real Player Browser Record plug-in here: https://support.mozilla.com/en-US/forum/1/557689#threadId558168

The RealPlayer Browser Record Plugin extension adds some extra features like saving media files.

Be sure not to get confused with the RealPlayer plugin (Tools > Add-ons > Plugins) that plays media files.

https://support.mozilla.com/en-US/forum/1/557689? http://support.mozilla.com/en-US/forum/1/459823 https://support.mozilla.com/en-US/forum/1/446905? https://support.mozilla.com/tiki-view_forum_thread.php?forumId=1&comments_parentId=472596 http://support.mozilla.com/en-US/forum/1/461211 http://support.mozilla.com/en-US/forum/1/376867

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems.

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If you see CJK (Chinese/Japanese) characters on the Firefox title bar or the Windows Taskbar then that can happen if Firefox switches to UTF-16 encoding for some reason.

The RealPlayer Browser Record Plugin extension (Tools > Add-ons > Extensions) has been reported to cause that issue.

Be sure not to get confused with the RealPlayer plugin (Tools > Add-ons > Plugins) that plays media files. The extension adds some extra features like saving media files.

You can disable/remove the RealPlayer Browser Record Plugin extension in the RealPlayer Preferences (RealPlayer: Tools > Preferences > Download & Recording)

See also Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

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I had the issue when I changed my options to San-Serif fonts and the default to Unicode UTF-16. Even popup windows and some entire sites showed nothing but Chinese type characters!! SOLUTION: Select "Tools" on menu bar. Then 'Options' Select the "Content" tab Then in the "Fonts & Colors" section... Then click on the "Advanced" button Change the font default encoding from Unicode UTF-16 back to "Western ISO8859-1 Click "Okay" button... If this doesn't work, you may need to deselect the "Allow pages to choose their own fonts instead of my selections above" check-box Close Firefox and restart it. Problem should be solved. At least it worked for me!

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I don't have a RealPlayer Plug-in Extension, nothing within the font set for UTF-16, and unselecting "Allow pages to choose their own fonts" then restarting Firefox didn't work either. It only happens at Google.com. I tried going to google.com/ncr and it went straight to google.com; I couldn't get there. Any other ideas?

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You can check the network.http.* prefs on the about:config page and reset all bold user set network.http prefs to the default value via the right-click context menu -> Reset.

Check at least:

  • network.http.accept-encoding: gzip,deflate

[locking thread due to the age]

If you have further questions then please start a new thread.

Modified by cor-el