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Amazon "Customers Who Bought This Item Also Bought" feature not working properly

  • 25 replies
  • 28 have this problem
  • 10 views
  • Last reply by Morbus

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The Amazon "Customers Who Bought This Item Also Bought" feature has stopped working for me recently, I have however noticed that if I click on the arrow to go to the next suggestions and the open my All in one sidebar the next suggestions load

URL of affected sites

http://http://www.amazon.co.uk/

The Amazon "Customers Who Bought This Item Also Bought" feature has stopped working for me recently, I have however noticed that if I click on the arrow to go to the next suggestions and the open my All in one sidebar the next suggestions load == URL of affected sites == http://http://www.amazon.co.uk/

Chosen solution

I had the same problem on amazon.com and amazon.co.uk (none of the recommendations carousels worked; they were blank or the arrows for browsing did not work).

Wiping cookies and cache and fiddling with add-ons did nothing.

Toggling dom.storage to "true" (it was "false") in about:config solved the problem.

I cannot remember why it was set to "false", but I have a niggling suspicion it might have been a part of some forgotten "Speed-Up-Firefox" scheme from long ago.

Read this answer in context 👍 0

All Replies (5)

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This fixed my problem, with Firefox 3.6.3 on Linux.

"I was having this same problem, but I was able to narrow it down to the setting dom.storage.enabled in the prefs.js file. I had it set to false for some reason. Changing it to the default value of true fixed the problem. "

Anonymous, ftw. :)

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Thanks Anoniem

I have tried changing the dom.storage setting from false to true but the problem still persists.

I have also tried removing all my add-ons etc but to no avail.

However on my laptop i do not seem to be experiencing the problem, so I might try reinstalling Firefox when I have time to see if that solves the problem.

Cheers

Peter


 Application Basics
       Name
       Firefox
       Version
       3.6.3
       Profile Directory
         Open Containing Folder
       Installed Plugins
         about:plugins
       Build Configuration
         about:buildconfig
 Extensions
       Name
       Version
       Enabled
       ID
       Adblock Plus
       1.2
       true
        
       Adblock Plus: Element Hiding Helper
       1.0.6
       true
       elemhidehelper@adblockplus.org
       All-in-One Sidebar
       0.7.11
       true
       {097d3191-e6fa-4728-9826-b533d755359d}
       Autofill Forms
       0.9.5.2
       true
       autofillForms@blueimp.net
       AutoPager
       0.6.1.6
       true
       autopager@mozilla.org
       Better Gmail 2
       1.2
       true
       bettergmail2@ginatrapani.org
       BetterPrivacy
       1.47.4
       true
        
       British English Dictionary
       1.19
       true
       en-GB@dictionaries.addons.mozilla.org
       ColorfulTabs
       4.6
       true
       {0545b830-f0aa-4d7e-8820-50a4629a56fe}
       CuteMenus2
       3.1
       true
       {71C54606-83ED-4ea6-9315-1AAB29466D33}
       eBay Sidebar for Firefox
       2.0.5
       true
       {62760FD6-B943-48C9-AB09-F99C6FE96088}
       Fast Dial
       2.23b1
       true
       fastdial@telega.phpnet.us
       Favicon Picker 3
       0.5
       true
       {446c03e0-2c35-11db-a98b-0800200c9a67}
       FaviconizeTab
       1.0.1
       true
       faviconizetab@espion.just-size.jp
       FfChrome
       1.7
       true
       {9bc51d13-3849-4541-a69c-da418934ca05}
       Firesizer
       1.0
       true
       {04426594-bce6-4705-b811-bcdba2fd9c7b}
       Greasemonkey
       0.8.20100408.6
       true
        
       IdentFavIcon
       0.3.2
       true
       identfavicon@david.hanak.hu
       IDM CC
       6.9.8
       true
       mozilla_cc@internetdownloadmanager.com
       Image Toolbar
       0.6.8
       true
        
       Linkification
       1.3.8
       true
       {35106bca-6c78-48c7-ac28-56df30b51d2a}
       nzbdStatus
       1.0.15
       true
       sabnzbdstatus@dq5studios.com
       Organize Status Bar
       0.6.4
       true
       {35106bca-6c78-48c7-ac28-56df30b51d2c}
       SkipScreen
       4.1.12s
       true
       SkipScreen@SkipScreen
       Stylish
       1.0.9
       true
       {46551EC9-40F0-4e47-8E18-8E5CF550CFB8}
       Tab Scope
       0.3.2
       true
       tabscope@xuldev.org
       Personas
       1.5.3
       true
       personas@christopher.beard
       IE Tab 2 (FF 3.6+)
       2.5.10.1
       true
       {1BC9BA34-1EED-42ca-A505-6D2F1A935BBB}
 Modified Preferences
     Name
     Value
       accessibility.typeaheadfind.flashBar
       0
       browser.history_expire_days.mirror
       180
       browser.places.smartBookmarksVersion
       2
       browser.startup.homepage
       chrome://fastdial/content/fastdial.html
       browser.startup.homepage_override.mstone
       rv:1.9.2.3
       dom.max_chrome_script_run_time
       600
       dom.storage.enabled
       false
       extensions.lastAppVersion
       3.6.3
       general.useragent.extra.betterprivacy
       general.useragent.extra.microsoftdotnet
       (.NET CLR 3.5.30729)
       network.cookie.prefsMigrated
       true
       places.last_vacuum
       1273837510
       print.print_printer
       hp deskjet 990c
       print.printer_hp_deskjet_990c.print_bgcolor
       true
       print.printer_hp_deskjet_990c.print_bgimages
       true
       print.printer_hp_deskjet_990c.print_command
       print.printer_hp_deskjet_990c.print_downloadfonts
       false
       print.printer_hp_deskjet_990c.print_edge_bottom
       0
       print.printer_hp_deskjet_990c.print_edge_left
       0
       print.printer_hp_deskjet_990c.print_edge_right
       0
       print.printer_hp_deskjet_990c.print_edge_top
       0
       print.printer_hp_deskjet_990c.print_evenpages
       true
       print.printer_hp_deskjet_990c.print_footercenter
       print.printer_hp_deskjet_990c.print_footerleft
       print.printer_hp_deskjet_990c.print_footerright
       print.printer_hp_deskjet_990c.print_headercenter
       print.printer_hp_deskjet_990c.print_headerleft
       print.printer_hp_deskjet_990c.print_headerright
       print.printer_hp_deskjet_990c.print_in_color
       true
       print.printer_hp_deskjet_990c.print_margin_bottom
       0.5
       print.printer_hp_deskjet_990c.print_margin_left
       0.5
       print.printer_hp_deskjet_990c.print_margin_right
       0.5
       print.printer_hp_deskjet_990c.print_margin_top
       0.5
       print.printer_hp_deskjet_990c.print_oddpages
       true
       print.printer_hp_deskjet_990c.print_orientation
       0
       print.printer_hp_deskjet_990c.print_pagedelay
       500
       print.printer_hp_deskjet_990c.print_paper_data
       9
       print.printer_hp_deskjet_990c.print_paper_height
       11.00
       print.printer_hp_deskjet_990c.print_paper_size_type
       0
       print.printer_hp_deskjet_990c.print_paper_size_unit
       1
       print.printer_hp_deskjet_990c.print_paper_width
       8.50
       print.printer_hp_deskjet_990c.print_reversed
       false
       print.printer_hp_deskjet_990c.print_scaling
       0.90
       print.printer_hp_deskjet_990c.print_shrink_to_fit
       false
       print.printer_hp_deskjet_990c.print_to_file
       false
       print.printer_hp_deskjet_990c.print_unwriteable_margin_bottom
       0
       print.printer_hp_deskjet_990c.print_unwriteable_margin_left
       0
       print.printer_hp_deskjet_990c.print_unwriteable_margin_right
       0
       print.printer_hp_deskjet_990c.print_unwriteable_margin_top
       0
       privacy.popups.showBrowserMessage
       false
       privacy.sanitize.migrateFx3Prefs
       true
       security.warn_viewing_mixed
       false
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I also have encountered similar issue,

while browsing Amazon of United States and Japan.

The items of "Customers Who Bought This Item Also Bought"

only just displayed nothing but blank.

I "temporarily" fixed this issue simply by enabling cookies :

Tools -> Options -> Privacy -> Accept cookies from sites

(with Firefox 3.6.3 on Windows XP SP3).

My Firefox setting of dom.storage.enabled was also true.

I remembered it was not required to enable cookies,

if you want to view the items

of "Customers Who Bought This Item Also Bought"

on Amazon before.

Now it's a little like you have to enable (or accept) cookies

before logging in your Gmail account.

Thus I guess the information of "Customers Who Bought This

Item Also Bought" is likely to be exchanged and stored via

cookies likewise.

(Sorry, I'm not familiar with web standards. Just guess)

Hopefully, this can offer some tip to your issue.

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Thanks 匿名者

I have tried deleting my cookies and cache and then allowing all cookies however the problem remains.

Thanks for your input though.

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Chosen Solution

I had the same problem on amazon.com and amazon.co.uk (none of the recommendations carousels worked; they were blank or the arrows for browsing did not work).

Wiping cookies and cache and fiddling with add-ons did nothing.

Toggling dom.storage to "true" (it was "false") in about:config solved the problem.

I cannot remember why it was set to "false", but I have a niggling suspicion it might have been a part of some forgotten "Speed-Up-Firefox" scheme from long ago.

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