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bookmark from right click on web page not offering folder options

Posted

Normally, when I want to bookmark a webpage, I right click on web page and select "bookmark this page", then additional selection choices come up allowing me to choose the save folder options, changing the description properties of the website, etc. For several days all options no longer occur - i.e. when I right click, I choose "bookmark this page" and it simply saves to the bottom of the default list. I've since rebooted thinking that might cure it but to no avail. I've checked under /tools/options but cannot seem to find a cure. Please help. I am running Firefox 3.5.9 w/ Windows XP sp3.

I just started using Charter cable - maybe the extensions it installed caused the problems. See list below.

Normally, when I want to bookmark a webpage, I right click on web page and select "bookmark this page", then additional selection choices come up allowing me to choose the save folder options, changing the description properties of the website, etc. For several days all options no longer occur - i.e. when I right click, I choose "bookmark this page" and it simply saves to the bottom of the default list. I've since rebooted thinking that might cure it but to no avail. I've checked under /tools/options but cannot seem to find a cure. Please help. I am running Firefox 3.5.9 w/ Windows XP sp3. I just started using Charter cable - maybe the extensions it installed caused the problems. See list below.

Additional System Details

Installed Plug-ins

  • -Default Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Coupons, Inc. Coupon Printer Plugin
  • Java(TM) Platform SE binary
  • Adobe PDF Plug-In For Firefox and Netscape
  • Shockwave Flash 10.0 r32
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • RealJukebox Netscape Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 6.0.12.69
  • Java Plug-in 1.6.0_13 for Netscape Navigator (DLL Helper)
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.9) Gecko/20100315 Firefox/3.5.9 ( .NET CLR 3.5.30729)

More Information

Charter update 1.0 (new)
Charter toolbox 2.0.0.0 (new)
Java quickstarter 1.0
Microsoft .NET framework assistant 1.2.1
Print context menu 1.2
Print preview 0.7.1.4

cor-el
  • Top 10 Contributor
  • Moderator
17472 solutions 157915 answers

Chosen Solution

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]