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I have downloaded but I do not get the Firefox web page.

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I downloaded Firefox, I have not got the Firefox web page showing ie Browser bar, add ons,e mails,tool bar, or anything?

This happened

Every time Firefox opened

== After I had downloaded .

All Replies (1)

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Hello pauline chapman,

please follow these steps:

  1. Press Ctrl+Shift+Escape on your computer.
  2. In the Task Manager window, click the Processes tab.
  3. For every firefox.exe that you find in the list, click it and hit the End process button.
  4. Confirm the message with Yes.

Re-try to open Firefox, by double-clicking the file.

Kind regards, Tobbi Firefox Support Volunteer