Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After updating to version 3.5.9 all websites send back a URL error. I end up having to do a system restore to before i installed the update to get ithe browser to work again. Any suggestions?

  • 2 replies
  • 0 have this problem
  • Last reply by Shawn

more options

I've downloaded the update a total of three times now. Each time an error message saying that the webpage can not be found is the only thing that comes up no matter what page i try to access. I've tried to restart my computer, restart firefox, run windows 7 troubleshooter on the wireless connection all to no avail.

URL of affected sites


All Replies (2)

more options

Have you checked your Firewall configuration?

Configure firewalls so that Firefox can access the Internet

Check if Firefox is on the allow/trusted programs list

more options

That is not the problem. When I enstall a new browser or updates for the one i have i temporarily uninstall the security program to ensure that there are no conflicts. Once the updates or new browser is installed i reinstall the security program and double check to make sure it has permission.