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also cannot open Firefox. I have tried to Remove it but keep getting the message that I must close Firefox before proceeding even though I have nothing running except the control panel and Firefox uninstall.

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also cannot open Firefox. I have tried to Remove it but keep getting the message that I must close Firefox before proceeding even though I have nothing running except the control panel and Firefox uninstall. I tried uninstalling and reinstalling but it wont even install again. I cannot even open the profile manager.

This happened

Every time Firefox opened

just started yesterday

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/525.19 (KHTML, like Gecko) Version/3.1 Safari/525.1

also cannot open Firefox. I have tried to Remove it but keep getting the message that I must close Firefox before proceeding even though I have nothing running except the control panel and Firefox uninstall. I tried uninstalling and reinstalling but it wont even install again. I cannot even open the profile manager. == This happened == Every time Firefox opened == just started yesterday == == User Agent == Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/525.19 (KHTML, like Gecko) Version/3.1 Safari/525.1