Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Clicking on Tools/Options doesn't display the Applications Tab

  • 7 replies
  • 4 have this problem
  • Last reply by Morbus

more options

I am trying to set Firefox so that, if I click on a Mailto or related link it will open up Thunderbird. At present I get the message that Firefox doesn't know the application. When I go to the Tools/Options section the Applications Tab is missing. All the others are there. I have tried running in Safe Mode but that makes no difference. I am running Firefox on Windows 98se

Troubleshooting information

Adblock, dictionary, Bug me not, colourful tabs, download status bar, down them all, fast video download, fasterfox, gtranslate, ietab, imagezoom, noscript, pdf download, reminderfox, talkback, url fixer

All Replies (7)

more options

Hi Mike.

Firefox 2.0 is no longer supported (nor is Windows 98, for that matter) and you should install a new operating system as soon as possible (Ubuntu 10.4 is very good and totally free, and much more compatible with modern applications than Windows 98 - specially with Wine installed. It's also very fast).

Those matters aside however (as you may not want to upgrade, despite the latent security vulnerabilities), have you tried running Firefox in safe mode to see if some extension is causing the issue? If it is, try disabling them one at a time to find the problematic one. If that doesn't fix the issue, try reinstalling Firefox. You can find any version you want in Mozilla's FTP servers:

If that doesn't fix the issue, you could try creating a new Firefox profile, but let's go there only if we need to.

In addition, if you need any help about installing Ubuntu or upgrading for a newer Windows (or installing any Linux distro), I'm happy to help you here or show you the right place to ask for help.

more options
more options

Many thanks for the posts in answer to my query. I eventually made Thunderbird the default email client so the mailto links now work. I went to Control Panel / Internet Options / Programs and hey presto! I found that, for some reason, an email program was not selected. The only choice offered was Thunderbird. Selecting that seems to have solved the problem

more options

On the subject of the missing Applications tab I never got that, not even after deleting and reinstalling Firefox or running it in safe mode. I think that I shall leave it there. Many thanks to Morbus and Cor-el

more options

The Applications tab was a new feature in Firefox 3+ versions.

more options

Thanks. I was wondering if that was the case. That's what comes of running ancient OS's

more options

Actually that anonymous post was me! I forgot to sign it.