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How do I turn background music off

Posted

I have background music playing which has started recently. I cannot watch news video for example because the background music makes it impossible to hear dialogue. I have tried safe mode and disabling extensions, etc., as per the suggestions.

This happened

Every time Firefox opened

== not sure...I just realized it last week when looking at a video on another site. I usually have sound off unless I'm watching a clip of something

I have background music playing which has started recently. I cannot watch news video for example because the background music makes it impossible to hear dialogue. I have tried safe mode and disabling extensions, etc., as per the suggestions. == This happened == Every time Firefox opened == not sure...I just realized it last week when looking at a video on another site. I usually have sound off unless I'm watching a clip of something

Additional System Details

Installed Plug-ins

  • -Gecko default plugin
  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • RealPlayer Plugin
  • iPhoto6
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Shockwave Flash 10.0 r42
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17267 solutions 156041 answers

Do you have any tabs open that can have a player active?

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

Do you have any tabs open that can have a player active? Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

Question owner

We were able to resolve the issue by disabling the "Cool Preview" add-in. Mac OSX 10.4

We were able to resolve the issue by disabling the "Cool Preview" add-in. Mac OSX 10.4