How do I turn background music off
I have background music playing which has started recently. I cannot watch news video for example because the background music makes it impossible to hear dialogue. I have tried safe mode and disabling extensions, etc., as per the suggestions.
Every time Firefox opened
== not sure...I just realized it last week when looking at a video on another site. I usually have sound off unless I'm watching a clip of something
Additional System Details
- -Gecko default plugin
- Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
- RealPlayer Plugin
- The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
- Shockwave Flash 10.0 r42
- The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
- User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:18.104.22.168) Gecko/20100401 Firefox/3.6.3
Do you have any tabs open that can have a player active?
Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems
We were able to resolve the issue by disabling the "Cool Preview" add-in. Mac OSX 10.4