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Firefox crashes every single time, have installed 1.0PR

Posted

Hi.

Dell Inspiron 1420, Vista and Firefox 3.6.3

Cannot open firefox at all, it starts to load, then crashes. Happens everytime. Also my IE is crashing. Only way I managed to go online was by finding an old PC World disc (2005) that had an original version on it.

Is this a new virus I may have picked up? Or is it a glitch? I installed 3.0.6 thinking maybe it was the latest version of Firefox having issues, but that crashed immediately also.

Operating system

Vista

Hi. Dell Inspiron 1420, Vista and Firefox 3.6.3 Cannot open firefox at all, it starts to load, then crashes. Happens everytime. Also my IE is crashing. Only way I managed to go online was by finding an old PC World disc (2005) that had an original version on it. Is this a new virus I may have picked up? Or is it a glitch? I installed 3.0.6 thinking maybe it was the latest version of Firefox having issues, but that crashed immediately also. == Operating system == Vista

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; rv:1.7.3) Gecko/20041001 Firefox/0.10.1

More Information

user66338 58 solutions 452 answers

Hello Glenn,

please get me a Firefox crash ID by following the instructions mentioned in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

Thanks in advance!

Kind regards, Tobbi Firefox Support Volunteer

Hello Glenn, please get me a Firefox crash ID by following the instructions mentioned in the [[Firefox crashes]] article. Thanks in advance! Kind regards, Tobbi Firefox Support Volunteer