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When I click on a link within a website to open a document (word, excel etc.), Firefox doesn't open it. Even when I tell it to open in a new window, it just opens a blank tab labeled "untitled."

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  • Last reply by Wikiwide

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When I try to click on a link to a document within a website, that document doesn't open like it should. For instance, if I go to the census website and click on a link to open an excel spreadsheet, Firefox doesn't do it. It usually does nothing; if I tell it to open in a new window or tab, it just opens a tab labeled "untitled" that ends up being a blank page.

This happened

Every time Firefox opened

== 2 months ago?

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Go to Tools->Options->Apps Here you should see two columns: Content Type on the left, Actions on the right. Find and select excel spreadsheet or any other content type in the left column. There should be a corresponding action in the right column. What is it? You can use the drop-down list to select the option you want: Always Ask - Firefox will ask each time: What do you want to do with this file? Save file - Firefox will save this file to your computer Use - Firefox will give this file to the program to open it

In case of saving, Firefox will either prompt you every time where you want the file to be saved, or save it to the default location. It depends on the preference in Tools->Options->General->Download