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Why? Firefox can't find the file at ....

Posted

Issue

Firefox is crashing or closing unexpectedly

Description

Why do I get this message all day long? I never did before. Firefox can't find the file at jar:file:///C:/Program Files/Mozilla Firefox/chrome/en-US.jar!/locale/browser-region/region.propertiessz0069.ev.mail.comcast.net.

Firefox version

3.6.3

Operating system

Windows XP

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729)

Plugins installed

  • -np-mswmp
  • Adobe Shockwave for Director Netscape plug-in, version 10.3
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 6.0.12.732
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 8.2.2
  • Default Plug-in
  • Shockwave Flash 10.0 r45
  • iTunes Detector Plug-in
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • Rhapsody Player Engine Plugin
  • Java Plug-in 1.5.0_02 for Netscape Navigator (DLL Helper)

Additional System Details

Installed Plug-ins

  • -np-mswmp
  • Adobe Shockwave for Director Netscape plug-in, version 10.3
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 6.0.12.732
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 8.2.2
  • Default Plug-in
  • Shockwave Flash 10.0 r45
  • iTunes Detector Plug-in
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • Rhapsody Player Engine Plugin
  • Java Plug-in 1.5.0_02 for Netscape Navigator (DLL Helper)

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729)

More Information

the-edmeister
  • Top 10 Contributor
  • Moderator
3202 solutions 24452 answers

Did you install a Comcast extension or search engine?

cor-el
  • Top 10 Contributor
  • Moderator
10783 solutions 97065 answers

The jar: issue can be caused by the Ask.com toolbar or the "ZoneAlarm Spy Blocker Toolbar" or the Fox-it toolbar (Tools > Add-ons > Extensions).

See http://forums.mozillazine.org/viewtopic.php?f=38&t=934345