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Firefox crashes when aol mail is open

  • 6 replies
  • 43 have this problem
  • 202 views
  • Last reply by BollyFlex

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When I read AOL Mail in firefox it crashes doesnt do it in I/E 8

All Replies (6)

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Your UserAgent string in Firefox is messed up by another program that you installed. http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter If you see the warning, you can confirm that you want to access that page. Filter = general.useragent.extra.firefox Right-click that preference and select Reset Then restart Firefox

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You could start by updating Firefox to version 3.6.3 Update Firefox to the latest release

Please let me know if the problem persists when you update

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Hi, I was Pre-problem) and am running Firefox 3.6.3. and checked for updates.

This did not fix my problem, type about:config in the URL bar and hit Enter If you see the warning, you can confirm that you want to access that page. Filter = general.useragent.extra.firefox Right-click that preference and select Reset Then restart Firefox

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I do have and have had ver3.6.3.Not sure why it says 2.0.0.17 Is it possible to have two versions of Firefox? My add/Delete programs say no just the one 3.6.3.

For whatever reason it doesn't crash anymore.

I am downloading  Thunderbird and hope it works,

Thanks,Tim

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I was having this same problem, but I found that if you simply close the email with the X provided by aol (gray square with a white X in the top right corner but to the left of the ad) instead of the X on the outside that you would normally use to close a browser window, then the problem doesn't happen.

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Hi,

I was able to solve this problem by updating Firefox to version 9.0.1

Thanks!